Reviews of our e-bikes, our service and our people
The reviews we believe matter the most are those from customers. Scroll down this page to find reviews for the MeloYelo agent in your area. Or, just peruse the reviews in general to see how customers feel about MeloYelo. MeloYelo has more than 30 agents across NZ.
Whangarei
Ali Egginton
1709328497
The best fun ever! Great personal service, good value. Comfortable ride. Definitely recommend.
Robert Moore
1705870763
Graham provided me with great service through the process of purchasing my E bike. Graham brought a bike to my home for a test ride. A week later I am gleefully riding my new bike along the road. Graham answered all the questions I had to ask and I now have an E bike tailored to my needs.Continuing great service from Graham!After 18 months and 3750 km, I have upgraded from the Townee 2 to a Large Moody Blue Ascent MD. The Ascent MD is a solid bike, but not heavy.I am very happy with the product, sales and service provided by Melo Yelo!
Jocelyn Papa
1700680355
Excellent friendly service and helpful knowledge
Sheryll Edlington
1700517225
What great service we had from Graham Tivers - friendly, informative, and super helpful. Now we must ride 😁
Paul Sandford
1694555007
My townie is a very well designed and practical bike ,very happy with it
Allison McMillan
1691896768
Delighted with my Melo Yelo Town 'n Trail ebike. Graham's service was exemplary - very helpful and took the time to explain everything to me. Thank you so much 🙃
Deb Montgomery (Debere)
1690609348
Great bikes! We bought a tranzit and a town n trail, with a double ebike rack. We love them. Graham was very helpful and knowledgeable with a very personable approach.
Ursula Muller
1669336497
I just love my Melo Yelo e-bike and we go everywhere together! It has great balance, the curved handle bar is easy on the wrists and the saddle so comfortable. I also appreciated that there were no extras to buy as lights, mud guards and carrier are included.After having had a look around the shops I found Graham's customer service surpassed every other one by miles!For starters I was able to have a proper trial run not just a few metres up and down an alleyway. He brought the new bike to my house and adjusted it to my requirementsWhen i caught a nail on one of my first rides and an issue arose he fixed it over the weekend....and for free!Thank you Graham! I tell all my friends about how happy i am with this company
Judith East
1657660028
MeloYelo Northland Rep was just great. He adapted the bike to my needs and answered my many questions giving full clear details.
Jolene Evans
1656317457
Absolutely wonderful to deal with. Easy and problem free. Highly recommend.
Laurel & Rod Watson
1653277380
Thank you Graham, you’ve been brilliant to deal with, giving us friendly helpful advice without any sales pressure to buy. Your follow up service has been excellent, nothing is too much trouble for you. Loving my Superlite MeloYelo and I am looking forward to exploring more trail rides without the huffing and puffing up the steep hills. Thanks again Graham you’ve been awesome! Cheers Laurel and Rod
Alan Faber
1645580737
Great friendly and informed service from Graham.So much easier to trial the bikes from home too.
Andrew Kay
1640732094
I have been finding my old mountain bike a little demanding on the hilly stuff as the years are catching up a bit but I don't want to slow down so I got seriously interested in an ebike. I wanted to try one before committing and contacted Graham from MeloYelo Whangarei. He couldn't have been more helpful, dropping off a Town and Trail for an extended test as well as talking me through the pros and cons of other models and bringing a couple to me to try. I was very impressed with the performance and build quality of all of them and as a result have just taken delivery of an Ascent mountain bike which I intend exercising regularly both on and off road. I have no hesitation in recommending MeloYelo and Graham in Whangarei in particular.
Pam Hutt
1636055626
Loving my Melo Yello ebike, I have never done so much bike riding . Amazing going up hills that little bit of extra help goes a long way. 😉
Dawn Owens
1631423882
Excellent professional work & service, very happy with my bike conversion.Brilliant thks
phil critchley
1631215264
Cliff Inskeep
1622063811
Great bikes just love every minute we are on them.Dog thinks they mighty good as wellthey give us oldies a new lease of lifeThank you
Ian McLean
1621159044
North Shore, Auckland
Mikaire Paul
1706154938
Enjoyed dealing with Nigel (5 stars) - very friendly, well versed in ebikes and has been a great help when purchasing.Regarding my townee 2.0 (4 stars), although the advertised range 60-70km seems like a long shot, whereby my battery regularly has 1/2 charge after only 20km and only using assist levels 1-3.Have also purchased and just received the hi-vis vest. Very disappointed in the quality and very unlikely to use. Better off getting something from the warehouse for much cheaper and better quality.
Grant Macdonald
1678250407
Excellent service & advice from Peter Cutts which ended up with us buying a MeloYellow Ascent for my wife. Thoroughly recommend Peter if you are looking to purchase an ebike
Eion Scott
1673394656
Excellent sales and service from Peter Cutts in Manly. Enjoyed my first ride, albeit through the remnants of Cyclone Hale. My Town ‘n Trail got me home in one piece and just a little bit wet! Thanks so much Peter. Looking forward to my first off-road.
helen geddes
1660074718
Great bike fabulous service no complaints
Geoff Gray
1652419148
Roger Pollock
1652246229
Keith Short
1647138325
Thank you Peter for the prompt professional service.Kind regards Keith
Hesbe Damstra
1638836838
I love love my MeloYelo bike, it was the best thing I have done for myself. Buying from Peter was only a pleasure, thank you
Ian Thomson
1636964747
Just a fantastic experience dealing with Peter. And amazing custom built bike. Started with a great offvthe shelf model and made it my own. Awesome after sales service.
Jude Barron
1634968077
Very good informative,honest and thorough friendly service.Good advice to suit to our requirements.Thank you Peter Cutts.🚲🚲👍
Kathy
1633233573
My Meloyelo Ascent MD bike has opened up a whole new world of cycling for me. From the moment of my first phone call with agent Peter, I knew I had found someone who listened to my requirements. It was evident that he has a wealth of knowledge and experience about MeloYelo bikes, which he is willing to share in a friendly and open manner.Once I decided to make the purchase, I was able to procure the bike immediately, much appreciated in these Covid times when there is a shortage of Ebikes in NZ. Peter then delivered my bike for me the same day, collected our supplementary number plate to take home and attach to the Yakima rack which we were also able to purchase from him.This is my second Ebike and there is no comparison between the two. The performance of combination using both the mechanical gears and battery power on my Ascent MD is second to nothing else I have ridden. There is no stopping this superannuant now. Thank-you MeloYelo and a big thank-you to Peter.
Murray Oliver
1628752586
Peter Cutts
1609957980
Auckland Central
Gopi Krishna
1708077361
Enjoying my 1st Electric bike. Moving from EV car to bike a huge change. Thanks to Grant for his advise and the test ride which influenced for this change.
Shahnaz Baldwin
1701935333
Excellent advice and service from Grant and Soopy - made looking at different bike models, understanding how they worked, and which would be right for a rider super easy to understand and accessible. Loved the 1hr+ test ride to get a proper feel for an e-bike! 10/10, would recommend booking in a visit if you're curious about trying an e-bike!
Andrew Cunningham
1675028928
First class service from Grant & Soopy
Ross Corlett
1670389966
Soopy and Grant are great people to deal with and I did not feel that they were pressuring me in any way to make the difficult decision on what bike to buy. They went beyond the "call of duty" to assist me with my decision and with test rides, nothing was too much trouble for them.
Peter Roper
1665364649
Brought two bikes from Grant. Excellent to deal with. Great advice. No pressure to buy. Was also able to help out with helmets. Thanks so much Soopy and Grant.
Amber Drummond
1649977209
Grant is great to deal with. He is very friendly, helpful and a wealth of information. Highly recommend.
linley vangulik
1649976025
Grant was extremely helpful and patient when assisting me in my e-bike purchase. There was no pressure at all, in fact he took me and a friend on an hour long trial so I could inter-change with 2 other bikes. He also helped to upskill my riding techniques on the trial ride. All questions were answered in an informative manner.I cannot recommend him and his service highly enough. Thank you Grant.
David Miller
1647715613
Mary Jones
1646622136
Grant Perry couldn't have been more helpful. From the first time I went for a test ride (which wasn't just around the block, but almost an hour on local walking/bike tracks nearby) to the delivery of my Town 'n Trail ebike, he has been helpful, courteous and I am completely satisfied with everything to do with MeloYelo.
Debbie Pile
1646512287
I highly recommend the MeloYelo brand of EbikeI just Love my Town n TrailBeing NZ designed, having a wonderful franchisee in Grant who is very knowledgeable and nothing is too much trouble for him, he delivered my bike and put my rack together for me, always available at end of phone, customer service is nothing short of amazing, reasonably priced, and with each bike sold the schools benefit in way of sustainabilitySure ticked all boxes for meBeyond Happy
Mt Albert, Auckland
Grace Shimokura
1679700910
Amazing efficient, helpful and friendly service! Would highly recommend.
Sharen M
1655348312
Great bike, great service!
Sherie Dirkze
1632085869
Am loving my MeloYelo. It has meant I have been able to do rides I would not have been able to complete. We did the Lake Dunstan trail & then through to Lawrence. Great biking!
Don Wilson
1622865852
I recently purchased my first E-Bike - a MeloYelo Traverse - through the Mt. Albert dealer in Auckland - Brent RussellI found Brent excellent to deal with. His knowledge of electric bikes is extensive and he went out of his way to make sure I was happy and comfortable with my purchase. Brent went above and beyond and I highly recommend him. I love the bike. Thanks Brent. Thanks MeloYelo
Michael Jackson
1616820441
Great service
Mark Hangartner
1616142308
Brent was super friendly and replaced my seat to fit me better.The meloyelo is easy to use, stylish and fun, just as promised.I will be back to get more tips on ebiking.
Don Maciver
1614023968
Just had our bikes serviced..great job completed on the same day and even fixed my charger that I had accidentally damaged..thanks Brent cheers Don Maciver
I sing things
1613677283
Very knowledgeable and keen to help.
Gareth Jones
1561944191
Buying from Brent was easy and informative. Great to have someone with knowledge and experience to answer questions and give advice. We felt more at ease knowing there's backup or help on hand should anything go wrong and that there wasn't any sales person just trying to sell you one of many bikes in a shop.
Hamilton
PETER SEARLE
1711411123
Big thanks to Neil P our local agent . Problem with the gears and Neil worked very diligently to sort it out ,meant a couple of trips and bit of trial and error but he was determined to find the problem .He spent more than a bit of time on the issue but great result in the end ,many thanks Pete S
Martin Cakebread
1709097511
Neil is very knowledgeable, patient and friendly.No hard sell which we liked and the bikes are great. We have no hesitation in recommending to others.
Michael Clapp
1707937078
Neil was fantastic, knowledgeable and by understanding my requirements for a bike was able to recommend the best fit for me. As someone who hasnt ridden in years, he made the whole process easy to follow and understand and answered all my questions. Should you be looking for an electric bike i would have no hesitation in recommending either Neil or MeloYelo
Peter Lord Cowell
1700904467
Neil is a fantastic agent for MeloYelo. He quietly and confidently lets the bikes sell themselves whist offering knowledgable insight and information. There is no pushy sales talk and Neil is happy to spend hours of his time making sure people make the right choices. It feels great to have someone so genuinely interested in his customers. I recommend the bikes and the salesman very highly.
Dianne
1699157323
Had a great skills training session with Neil. He taught me so much and boosted my confidence a lot. I will enjoy my rides even more now with my new found skills. Neil also did a great service on my bike . Thank you
Janet Gunn
1694579202
I received good information from Neil and instructions for my bike. I am happy with my bike and the accessories I also purchased from Neil.
Katherine Carmody
1693718488
Neil was fabulous to deal with, very informative, and when on a little cycle with Neil he had some, very useful tips. He worked out which bike would work best for me, and when I walked away saying I would give it some thought - there was absolutely no 'sales' pressure from him at all. I would highly recommend going through Neil, I am very happy overall with my new Melo Yelo.
Deborah Krielen
1692755557
Great service from Neil. Gave lots of tips on test ride and generally very knowledgeable /helpful.
Elizabeth Morgan
1692596695
Great service and Neil was obliging and went out of his way to assist with the purchase of our new bikes.The follow-up has also been good and helpful.
Sarah van den Hurk
1692242928
Edna Tyler
1689021785
Great service from Neil in Hamilton. He went the extra mile to make sure I was buying the right bike for my size and riding ability.
Peter Searle
1686026184
Bought my Traverse ebike about 5 weeks ago after going for a test ride with local agent Neil Parkinson,very happy with the outcome and Neil was more than helpful with his in depth knowledge and bike expertise . Had a few adjustments I wanted and Neil was only to happy to oblige , had a puncture on my last outing and had some difficulty removing the tyre,once again Neil was happy to step in with advice . If you are thinking of purchasing an ebike I have no hesitation in recommending MeloYelo and the ongoing service provided by agents like Neil. If you are spending large amount of money on a product it's good to know you have people like Neil to provide an excellent after sales service .
richard tai
1685951452
Neil went above and beyond my expectations... Would recommend him to anyone looking to purchase an E Bike.
Pete Searle
1683260923
Great product and the best after sales service Neil is a great ambassador for the meloyelo brand nothing is a bother to him very willing with help and advice
Trevor watson
1683150574
I am enjoying my Melo Yelo e-bike that I purchased recently from Neil. He was great on making sure that the bike was comfortable and fitted me properly and he answered all of my questions. I appreciated the time he gave to go for a cycle with both my wife and I to make sure that I was absolutely comfortable and confident with my new bike. Neil is very passionate and knowledgeable about cycling and I felt very reassured that I had good support for bike servicing and maintaining needs.
Ray Freeman
1682373350
What an easy relaxed process getting introduced to our new Melo Yelo ebike. Many thanks Neil for the warm welcome, test rides and your knowledge and setup skills. We can highly recommend Neil to anyone thinking about getting an ebike! Thanks - Ray and Rosalie Freeman.
The Principal
1680120784
We purchased our new Melo Yelo Traverse MD ebikes through Neil Parkinson Hamilton. We have been delighted with both the bikes and Neil's dedicated and friendly service. He has continued to revisit us checking all is well with our recently purchased ebikes. We recommend both the melo yelo ebikes and Neil Parkinson to anyone looking to purchase an ebike. Two very happy customers.
Teresa Mackle
1648439872
Loving my Town n Trail bike. Have biked to places I would never have gone on an ordinary mountain bike.I also enjoy being part of the Melo Yelo Facebook family and reading all about their adventures on various trails throughout the country.
Joy Morgan
1646591176
I purchased the Ascent M D in December 2021. Since then we have biked the Dunstan and A2Ocean plus various other South Island trails. My bike was a delight to ride. I never ran out of battery even on the challenging 85km day. I love my bike and highly recommend it to anyone considering ebiking. Nigel Mannering our agent in Napier has been exceptional in the service he provided. Thanks meloyelo!
Jill Muirhead
1634000369
Allison Snowling
1631575673
Awesome buying our bikes from Bruce and Nancy McKenzie. Very friendly and knowledgeable about Melo Yelo bikes. Highly recommend them.
Jacira de Hoog
1630558993
Bruce and Nancy gave me a great service. They know about their bikes! They went out of their way to deliver the bike to me! A follow up phone call a few day after delivery was highly appreciated. Great, friendly, non-coercive service.
Janion Heywood
1620796404
Great service from Bruce and Nancy. Friendly, efficient and supportive. Only got my bike today but am looking forward to a long and enjoyable use of it.
Chris Gardiner
1615315980
Bruce and Nancy are great ambassadors for Melo Yelo. Very low key sales approach that sits very well with the demographic buying E bikes. The bike packages represent great value and compare very favourably with other offerings. They make an excellent team. Have recommended them to friends thinking of buying.
Sue Lourie
1556860325
I am the very happy owner of a Traverse Mountain bike which I bought from Bruce in March 2019. I previously had an Evocity which was great for around town and gentle trails, but was looking for a bike that could handle the tougher conditions. I had only had it 2 days when I took it out on the Timber Trail, a great 2 day test for it! It handled the track no sweat and passed other e bikes on our ride with ease when on the steep uphill sections. I felt confident on the tight turns and we had rain on the second day that gave us wet, slippery conditions and I felt safe at all times. The battery lasted easily each day. I like the way I don't have to have the motor on all the time as it is easy to cycle. Bruce made the process of buying the bike very comfortable and I never felt pressured. He and Nancy even came all the way across town to deliver it for me!
Tauranga
Justine Dale
1704535312
Vera has been amazing. I ran into a little clitch with my MeloYelo ebike over the Christmas period. Vera answered a call the Saturday before Christmas and followed up to try to help me sort the issue. When this didn’t work she fitted me in for a service as soon as I could get my bike to her. Even over this holiday period I have received amazing quick and wonderful service. Thank you so much. MeloYelo ebikes certainly stand behind their warranty. Thank you.
Jill Cutfield
1693341942
I love my Melo Yelo ebike. Vera and Michael went the extra mile to make sure the bike was right for me.
Craig Brosnan
1626380478
Excellent customer service
Papamoa
Annette Skinner
1712733701
Thank you to Vera and Michael for being very friendly, helpful and professional.Vera is very knowledgeable and had all the parts required for Michael to adjust my bike to make sure my posture would be correct to help ensure a comfortable and enjoyable ride.I was able to have a few test rides which gave me the confidence to proceed.Thank you again for making the purchase a pleasurable experience.UpdateA big thank you to Vera and Melo Yelo for their wonderful after sales service. I had a problem with my bike that came under the warranty, it was dealt with quickly and efficiently.
Gary Signal
1712285594
Could not aske for better service .
Peter Ferguson
1711599659
If you're looking to buy an eBike I would highly recommend talking to Vera and the team at MeloYelo Papamoa. Vera tells you all about the bikes in plain jargon free language so you can understand why and how a MeloYelo eBike would be right for you. The bike came with all the extras that I would otherwise have had to purchase separately for most other bikes.We live in a hilly area and the motor and battery have no problem powering up the hills, even without pedaling. For those anxious about running out of power part way through a ride, we have (the wife is a proud owner too) done 36kms and just come off full battery.Thanks Vera, team and MeloYelo for an awesome experience.Peter Ferguson
Helen Ferguson
1711590088
Vera was very friendly and helpful when I turned up to have a test ride. She provided me with lots of information about the bike before I cycled round the streets to try out the Ascent bike. I went home and talked it over with my husband and rang Vera the next day to purchased the bike . Thank you Vera.Regards Helen Ferguson
John Bartley
1710716973
I was pleased to have acted on a recommendation to buy an ebike from Vera and Melo Yelo. Vera's approach of understanding my proposed usage and answering my questions gave me great confidence to buy right there and not shop around. I am confident that I have bought the right bike for me and now look forward to clocking up the km's.Thanks Vera and Melo Yelo.
Gloria Davies
1710125893
Vera and Michael were very friendly and helpful when we turned up to have a test ride. They both provided us with lots of information about the bike before we cycled round the streets to try out the Townee bike. We purchased a bike and some accessories to make our rides more enjoyable and everything arrived within a very short time. Thank you Vera and Michael.
Denise Snowdon
1705478173
Great communication and really helpful advice. Awesome products!
Iain M James
1698947859
Well done Vera and MeloYelo,another happy customer. Thank you for going the extra mile, so to speak, to sort out the problem we had with one of the bikes. Trust in your service agent is huge and goes a long way. The good word will be spread! I would also like to say a thank you to Mike for his technical skills. Great job, happy customer.
Linda Hodgson
1690345236
Vera has extensive knowledge of the MeloYelo ebikes and happily answered all our many questions. We were able to take the bikes for a good test ride at a bike trail nearby. Thank you Vera for all your help, we love our ebikes.
Allan Shadbolt
1682820683
Thanks Vera. Last minute purchase before the price changed. Due to lots happening over the last few weeks. Now to get out there for adventures on this E-bike.
Sean Leighton
1682561842
Picked up my new bike today
Nick Teal
1680403394
Picked up my new Traverse MD on Tuesday from Papamoa and immediately rode 30 kms home to Tauranga. Vera Nelson was great to deal with through the buying process. I'm now looking forward to tackling hills I couldn't manage on a conventional bike!
Sharon Higgison
1680322389
From the first conversation with Vera, there was a sense of ease and nothing was going to be a problem. Her knowledge on the bikes was amazing. A test ride done, the bike was sold and when it wouldn't fit my bike carrier, Vera did not hesitate to let me use hers. Such fantastic service, and such a great bike. Looking forward to many enjoyable rides to come.
Kylie Wheeler
1679982935
Awesome customer service. Loving our bikes!
Corrina Moss
1669927801
Great service. Vera was great to deal with very efficient and very helpful with helping me choose the correct bike for my hight. ( I’m short ) and picked my bike up on the day I was told it be ready. I’m very happy with my bike thanks Vera
John Francis
1669426976
I dealt with Vera in Papamoa, lovely lady and very accommodating with an excellent knowledge of the product. Thoroughly enjoyed dealing with Vera and love my very stylish looking bike which is a dream to ride!!!!
John Puddick
1668187356
Julie and i love our Meloyelo bikes. The service from Vera is fantastic and personal. We highly recommend our bikes and Vera.John & Julie
Kitrina Lendrem
1667671024
Fantastic purchasing experience. Vera was available for questions or to view any day. She did not rush us but was very helpful and knowledgeable. We took our time and are delighted with our purchase.
Kelvin Nixon
1663047492
Absolutely fabulous service and communication. Thank you Vera 👍
Irene Whiteman
1662270533
Love our bikes. Thanks to Vera for making everything so simple and easy with her explanation on all that’s to know about the bikes. Service excellent.
keryn drummond
1660631545
Great service and great bike. Thanks Vera.
Budgie Burgers
1660526374
Two days ago a picked up my new MeloYelo Superlite from MeloYelo Papamoa. Well the experience was really very good indeed. Vera’s knowledge of her product is excellent. With the help of the wonderful Mike who set up the bike for me following my specifications, I can only say that I would recommend them to anyone who wants to go the e-bike route. They went above and beyond.Yesterday I did a 20 km ride around a very hilly Whangamata and was duly impressed with the Superlite. It’s my second e-bike but certainly for me the better one.Once again thanks and see you for the first service.
Sally Anderson
1658620531
Vera was great to deal with. Very professional and easy to engage with. Vera took the time to set the bike up to suit me. Showed me how to operate the bike to get the maximum out of the bike. She shared her knowledge and experience and provided honest input - gave ideas and suggestions on insurance and bike security. Brilliant customer service
Beverley Taylor
1654490474
Recently bought from Vera who went out of her way for me, from seeing me on her day off to delivering personally, even fitting and changing the handle bars to suit me, thank you Vera, was a real pleasure to meet with you. Loved the personal service and highly recommend.
Trey Coles
1654385074
Recently purchased a melo yelo ebike from Vera In Papamoa . She was very informative and had brought a variety of bikes to a motorhome rally in Whakatane where we could test ride them at ease . It had been awhile since I had rode a bike but found the yellow Townee extremely comfortable and safe to ride. Am very pleased with my purchase. Will now be able to explore some bike trails on our adventures.
Adrian Newton
1654325111
If Vera can't help you into the best bike for you then you have a commitment problem. I have recommended her and Mello Yello to 5 of my friends. They are still my friends and have brought from her.
Lionel Stewart
1653708683
Purchased 2 bikes from vera today after Looking at 4 other retailers. Vera's knowledge & advice was much appreciated. Lovely lady to deal with, very happy with our purchase. Totally recommend vera from meloyelo.
Peter Moss
1653606646
Have had my Town n trail for just over a month now loving it and my knees are feeling quite a bit better. Thanks Vera
Karen Nitschke
1652616020
Thanks Vera, you made my purchasing experience of my Melo Yelo bike so easy, you're right up to date with the product and so enthusiastic with it. I enjoyed talking to you and look forward to getting out there and hitting the trails!
Lynne Pollard
1652078387
Thank you to Vera and her mechanic Mike. Vera was organized for our visit, bikes at the ready, able to answer all my questions and understanding of my wonky knee and it's limitations. Mike took me to try out different bikes. He was understanding of my limits and Lack of confidence. He actually instilled some self-belief in me....thanks heaps for your patience Mike. A positive experience.
Athol Frank
1651308804
As soon as I arrived at Vera's place I could see the quality of the bikes.Vera then went on to explain everything to me and after my test ride I was more than impressed with the simplicity to operate the bike.I didn't even try to negotiate anything because after checking out all the other electric bikes on the market , I found that MeloYelo to be an excellent buy.After riding from Te Puna to Omokoroa and return, the battery was still on full charge.I personally believe that these are value for money and if not undervalued.Vera's service and knowledge was outstanding and I would highly recommend her to anyone looking for an ebikeThanks Athol.
Julie Cleary
1650598865
Vera is fantastic to deal with. Really knows her stuff and goes the extra mile delivering the bike to our homeHighly recommended
Susan Morrison
1650057247
We had been looking at e bikes for a little while. We found you on line and came out for a test ride with Vera. Super friendly and knowledgeable. We had a lovely ride and bought our bikes. Am loving them. Thank you Vera, top job! Cheers Sue and Jock from Rotorua
Lorraine Marsh
1649718676
I researched e-bikes for many weeks before deciding on a MeloYelo. My decision was based, not only on the bike, but Rob McEwen's commitment to our environment, and education, through his EVolocity Charitable organisation. So, I made an appointment with Vera - I didn't have a model in mind, I just knew, I would find the right one. And I did ! No "salesy" pitches, no judgements, no steering me towards a higher priced product, and no rushing off pandering to other customers...I liked that. Actually, chatting with Vera was like having a cuppa with an old friend. I felt relaxed and unrushed, I rode the bike in a normal environment on suburban streets, Vera patiently explained, in detail, all I needed to know about the bike...and believe me, Vera knows her bikes and her business. For that reason, I would recommend her to anyone who is considering buying an e-bike. Thank you Vera, for your patience, your knowledge and your integrity. We will be back !!!
Grant Chapman
1647391821
Rosemary Newton
1646859407
Glenys Hodgson
1646469957
Great experience buying a bike from Vera she is very knowledgeable and helpful love my new ebike.
phil critchley
1645913432
Great service as usual. Thanks Vera
Greg Brokenshire
1645156278
Talina Griffith
1643611064
Best service from vera an i love my bike
Paul Chapman
1643499286
Just coming up to the first 1,000km of riding my Town 'n Trail and I'm absolutely loving it! My bike gets a thorough workout up and down some pretty steep hills almost daily. Dealing with Vera was a delight and she went the extra mile to be helpful. Highly recommended.
Janice McKeany
1642216644
We had completed a big research on ebikes different brands and listened to people’s reports. Meloyelo, for us, appeared to be what we wanted.We contacted Vera Nelson in Papamoa and were not disappointed. Even though she was extremely tired nothing was any bother. She assembled the bikes then delivered earlier than she said. And on delivery she ensured we were all good with various areas on the bikes such as unlocking the battery to changing of a tyre.She also offered if we were to breakdown somewhere, just give her a ring and she would assist us, provided it wasn’t a public holiday. 😊 She would also fix the puncture for us.In other words Vera was 100% committed to her work without any complaints even helping us to register our bikes.A big THANK YOU Vera.Janice and,Paul McKeany
Juliet Wells
1641275353
I love my new e-bike! Had it for 2 days, been out twice already. Vera was very helpful, and the bike was ready to collect just 2 days after ordering it, and during a public holiday weekend! Thank you so much.
Lori Saunders
1640333926
Vera was most informative and helpful with our questions about meloyelo ebikes. Because of her passion we decided there and then to purchase from her. She delivered our bike in time for Xmas day and can’t wait to take it out on the road tomorrow. Thanks Vera for your prompt service and your partner included.Lori and Jake
Pat Duckmanton
1640314465
Will have no hesitation in recommending Vera at Melo Yelo EBikes Papamoa to anyone interested in buying an ebike. Customer service 110%!!!
Trevor Stretton
1634088225
MeloYelo Papamoa
1633645311
Maurice & Dianne TorrWe had been looking at e bikes for some time and a trip to the local fish and chip shop got us onto Vera & Michael.Michael cruised up on an e bike while we were waiting for our order and we thought that it looked like a good bike.We approached them and while talking found out that they were sold from their home. Michael gave us the website to look at.We are an older couple and a lot of the bikes have a bar that are quite high that you have to fling your leg over but we were looking for a step through and we also wanted lights and mudguards. We found exactly what we wanted and promptly emailed Vera to make an appointment to view and try out these bikes. We tried a couple of different ones but after some thought decided the Tranzit MD was the one for us.The service we got from Vera & Michael was excellent, they took us out on test rides and showed us everything we needed to know We highly recommend Vera & Michael.Best decision we have ever made and we bike for miles and really enjoy our trips as the bikes are so easy to operate.Thank you Vera & Michael for your excellent service5 star ratingMaurice & Dianne
ronnie Sugden
1632013536
Went to papamoa to have a look at e bikes one Tuesday met Vera who showed me a variety of e bikes I have been looking for an e bike for a little while decided I would buy one from Vera as service was first class, bike was delivered to my home only 4 day later,Gold star serv.Ronnie.
Karen Taylor
1628287684
Awesome bikes
Karen Vanstone
1620680487
very happy with my new bike 🙂 great service Vera !!!
Taupo
Fred Seidel
1705371064
Kai has been great to deal with throughout the whole process. We tried a couple of different bikes for our test ride and decided that these were the bikes for us. We bought two Ascent bikes with some accessories. Kai set both bikes up and made a few alterations to the height of seats and handlebars.We are now enjoying the many biking options around Taupo.
Noel Treasure
1704503280
Kai was brilliant to deal with nothing was to much trouble. He did an excellent service and a minor repair and the benefits of all his knowledge, nothing was to much trouble. Thanks Kai
Tim and Lesley Hamer
1703973214
Kai was so helpful when I started the process of deciding on an E bike. He spent a lot of time answering many questions, and gave me a lot of helpful information, and took me out on a demo ride. I had lost my confidence in negotiating hills, even small ones, and he restored my confidence in my own abilities and in the bikes abilities - I felt like a kid just having fun again! I bought the Superlite small, and it's perfect size and weight for my size. Kai made sure to adjust the setup so it fitted me properly. Such a good quality bike. I'm going to have lots of fun on the trails and roads around Kinloch where I live and will be taking it with us on holidays too! One very happy customer!
Benedict Ryan
1679772994
Excellent advice and helpful assistance from Kai. Great test ride and am now looking forward to getting my new Ascent Melo Yelo bike.
Marina Whalen
1669013520
kai took me for a test ride, rode both the tranzit MD and the town & trail. kai was fabulous, really knows what he is doing, and answered all my questions, and was so patient, i hadnt ridden for years. i purchased the town and trail, kai changed the handle bars for me, and was just so helpful. we are lucky he is the taupo agent.
Isobel Hatrick
1665890822
I am so happy with my Tranzit MD purchased four months ago. Kai did a fabulous job fitting it and swapping out the handlebars and seat post to my specifications. He made a minor tweak or two at the first service and gave it a thorough wash. Very nice! It's reassuring to know he is around for maintenance and repairs.I had not originally planned to ride trails, but Taupo has so many that the Tranzit handles effortlessly that I have fallen in love with them. I had no trouble riding Grade 3 on this bike.It's a brilliant shopping bike remaining stable with several kg in each pannier.I love my Tranzit for town and trails and Kai is so nice to work with.
Beverley Robert Entwistle
1653443891
Kai,Who is the agent was exsteamly helpful with talking me through the ins & outs of the wide range held by him. Also explained that he normally takes time to ride a different model & answers any questions while on the ride then changes cycles so you can compare the differences. Highly recommended. Thankyou KaiRegards Bev
R and L Mountier
1650472813
I purchased my Town and Trail bike off Brent Russell at Mt Albert He was very helpful and a nice person I have done 1147 k in about 6 weeks with no problems A lot of people say that is a nice looking bike The Town and Trail is more than I expected from a e-bike
Terry Quinn
1646518050
Excellent service and very helpful.
Andrew Pottinger
1641688164
Grant Chapman
1641535957
Great place to buy the right bike to suit your needs. Excellent service and a good range of accessories.
Jenny Keenan
1633897475
My husband and I both have a Meloyelo after hiring them when we did the cook to Kupe Tour up north we were most impressed love the fact that they have a throttle and receive very good service from the agents highly recommend these bikes
Heather Brown
1632616302
Denise Durrant
1622869901
Today I had my first ride on my new Town and Trail e bike. It is fantastic! Malcolm was incredibly helpful, talking me through all the information needed. He is extremely knowledgeable and I know that he will be totally reliable when the time comes for servicing the bike. MeloYelo Taupo comes very highly recommended.
Sue Davies
1620197654
Excellent great service as always from Malcolm in Taupo
Adair Uden
1615538395
Malcolm in Taupo is the best. He is very obliging, nothing is too much trouble and his service is excellent. My Town and Trail which he recommended has proved to be perfect for the trails I have been on.
trudy jacobi
1608506065
Richard Fowler
1607227578
My 'Bootee' electric bike was purchased from Malcolm so that it would fit easily in to the boot of the motorhome. As I am 84 years young it had to be lifted over a lip at chest height which I can do. I am enjoying the exercise and the exhilaration of wind whistling over my face and expect to continue to feel confident in the craftsmanship and technology of my bike. The friendly after sales service has been willingly given. Safe easy assisted pedalling everyone. Richard Fowler.
Robin Baker
1607137221
Malcolm was great to deal with and I am loving my e-bike. Malcolm was very knowledgeable about all the models of Melo Yelo bikes and acceccories, but was not pushy. He had a great knowledge of biking in general and set my bike up prefectly for me. I have already recommended Malcolm to several of my friends. My Melo Yelo bike is the best thing I have purchased for a long time.RegardsCathy Baker
Barry Somers
1607062717
Having evaluated a lot of e-bikes, I finally chose a MeloYelo. Apart from the excellent sale service from Malcolm, my MeloYelo E Bike is exactly what I was after. I was really impressed to the thought that went into the design, and that it was purpose designed for my age group making it the best out there for us older riders. Plus it is great to ride.
Margaret z
1606976628
Hi Malcolm was a FIND.His knowledge of the bike i purchased was both technical and consumer focused. He held on to the bike for several months until i could pick it up and generally went over and above. I find buying products from this type of dealer is better than dealing with a chain of bike shops. Totally recommend !
Clive Brown
1606942963
We purchased my wife's E/bike from Malcolm during lockdown in June2020. We found Malcolm to be very friendly ,helpful and a pleasure to deal with. Although my wife hasn't ridden it much since we purchased it the bike has very good components on it and looks nice. Bigger tyres make for a pleasurable ride. I certainly would recommend MeloYelo E-Bikes to anyone considering to purchase.
Alex Allen
1606940901
Melo -Yelo bikes are the best. Incredible value for money. Half the price of the equivalent you would find in a store. The bikes are hardy, durable, quality products. The after purchase service is unbelievable - instant access to the local agent, who will give help over the phone, or offers immediate service should the bikes need a tweek. We have bought 3 of these bikes - you would have to ask the question - why would I pay twice the price for an inferior product, with hopeless after purchase service?. Melo-Yelo is a personally owned company that offers personal service..
:Jana-Patricia-Rona:
1606940498
Napier
judy stark
1685923809
Great service, very friendly and informative, supportive in my choice for my husband and I, responds well to texting questions
Pauline Gunson
1650254679
Nigel has given us a top service with our bikes, love our melo yelo bikes, we will certainly buy from Nigel again when we upgrade at some stage. We have received excellent service.
melodie luttrell
1650066399
Nigel is always there when needed. I'm enjoying my Tranzit Melo Yelo.
Phil Norman
1649743127
I cant speak highly enough of the service received from Nigel and Megan. From the moment I took my test ride, through delivery and subsequent visits to carry out adjustments and replace the mirror I have had nothing but generous smiles and good tips. Happy to recommend them to anyone.
Rob Leicester
1649291509
We brought 2 Town& Trail Bikes from Nigel. Very impressed with the service we got. We were taken out for a trial ride and shown how to get the best out of the bikes. Fantastic.
Julie Holden
1648968582
Nigel and Megan have been awesome, I couldn't have asked for better service and advice on buying my MeloYelo Town' n Trial ebike, it ticks all boxes for me, excellent value, brilliant to ride, I couldn't be happier!
Jo Fox
1647231130
Personal service. Great advice was given. Different bikes trialed. Recommend their Ebikes and sales to all.
Hastings
Bianca Neustroski
1707096761
We hired a couple of e-bikes and did the Landscape Bike Trail. Had a fabulous day, calling into Craggy Range, Te Mata and a few other wineries. Scenery was amazing. Would recommend hiring the e- bikes from Tony. Certainly, made climbing the hills a lot easier.
Delwyn Libeau
1702956518
Got to ride a few e bikes and settled for the tranzit as it was the easiest on my old bones.Can't wait to really try it out, Te Mata peak here I come!Great service..... I also got $600 off the already Lowered price from a scratchy that you get when test riding the bikes. V cool.
Lois Rutter
1643572833
I thoroughly enjoyed buying the town and trail bike through Tony at Te Awanga.Tony was very knowledgeable easy to discuss matters with and made the whole experience fun.Would definitely recommend and looking forward to biking the trails
John Forster
1622004199
Extremely happy with our Meloyelo ebikes- a Tranzit for my wife & an Ascent for me. Impressed with battery power on hills.They’re v easy & comfortable to ride - they get up & go with minimal effort even on low battery assist.
Teina Bhana
1613785856
Tony was amazing. Last minute hire and gave us some great bikes. Will definitely be back.
Arnie Welch
1612754389
Hired E-Bikes from Tony for a self guided wine tour.Great bikes, hassle free process and Tony was very accomodating.Will definitely hire again when back in the Hawkes Bay.
Stew Whitehead
1610001455
We hired Tony and Helen’s E-bikes for an afternoon and visited many of the local wineries. Tony and Helen were very accommodating and friendly - given we had called them at such short notice. Very helpful in suggesting routes too. The bikes themselves were very good quality and kept in good nic. Made the journey home easier with a bit of assistance after a few vinos. Couldn’t recommend more highly.
Suzan Best
1597032117
Had such a great time on the E Bikes, great service, and great prices, thanks very much Tony
New Plymouth
Otaki
John Moody
1704532425
My appreciation goes to Dave who repaired my bike after it fell from my carrier under my camper!I contacted Kai in Taupo to get a new wheel sent to Otaki where Dave could repair my Traverse. When visting Dave to leave my bike to be repaired, Dave suggested he could also repair the damaged bike carrier mount. The work was all done inside of 24hrs to a very high standard.My sincere thanks to Kai for arranging the parts and especially to Dave for carrying out the work in such a short time during New Year holidays.
KIM RENNIE
1673143671
David from Melo Yellow Otaki was very friendly and helpful. He spent over an hour and a half with us riding various bikes. We asked lots of questions and he knew his product. We would definitely be recommending David and Melo Yellow bikes 😊
Phillip Edmonds
1670993919
Just love my e bike probably clocked up under 100 km relatively less for the time I have had it cos my wife still works and she wants to be with me when we ride...just a safety matter. But hey we have a 2 week holiday over the festive season and we have more biking planned for the Hawkes Bay and East Coast areas.Let's MeloYeli on...yeeee haaa
Roseanna Ferguson
1661116710
An all round excellent bike,Tony Ward was awesome to deal with!!,thank you.
Glenys Cooper
1652153981
A professional service from a person with a wealth of knowledge on the mechanics of MeloYelo E-bikes. Was more than willing to bike along side me on my test run and made sure I felt comfortable riding an E-bike for the first time.
Keith Short
1650665324
Great bikes. My wife and I both have the Town and trail.Presently touring the South island for 4 Months.Bike's are running great. Half way to our first service.Put suspension seat post on. What a difference.
Marie McElhinney
1647460293
Dave was extremely helpful with all aspects of the purchase of my Meloyelo bike. He allowed me time on different bikes and different setups on the bikes. He answered all questions my husband and I asked showing his in-depth knowledge. I was very grateful to have the time to try the bikes on a quiet country road and also up a steep hill which made the decision making much easier. He delivered the bike as soon as I paid and I have been impressed with his service. I would recommend him.
Shona Spicer
1647050866
I found David to be an exceptional “people person”. He was very easy to talk to, explained all about e-bikes to a first time user with a practical and easy manner. It was obvious that his technical knowledge was extensive which gave me confidence and made it an easy decision to buy. David’s customer service was excellent from the moment I met him til when he delivered my bike the next day. I will highly recommend him to any of my friends interested in purchasing a Meloyelo ebike.
Richard Mildon
1644527053
Great bikes. Easy riding. Dave couldn't have been more helpful even delivering them to our door.
Fiona Carrick
1643704303
Dave was really friendly and helpful. There were a couple of suitable bikes for me to look at as I needed a low step through due to health reasons and he explained fully the different properties and additional options available. His property is on a great stretch of road which allowed for a decent trial ride and a chance to go through the gears and speeds. I chose the wider upright handlebars and the full suspension seat which I am glad I did. The hardest decision was choosing the colour, green or blue, I opted for the blue! Have had a couple of rides with my partner along the highway trails between Peka Peka and Paekakariki and thoroughly enjoyed it and he is also looking at getting an ebike when the larger ones comes into the country. Great decision, looking forward to getting out and exploring all the trails.
John Osboldstone
1633302211
Bought my Bike from Dave who sure knows what he is talking about.When i got it home i felt really good about buying it and feel i got just what i needed
Alastair Pratt
1630923486
Dave was very helpful and knowledgeable to help me choose the right bike for my wife. It was also very helpful being able to test the bikes on his quiet country road which included a slight slope and the option of a steeper hill. For a first timer on an electric bike this gave me a better idea of how these bikes work and the difference between rear and centre hub drives. Highly recommend him and the MeloYelo bikes for your next purchase.
Katie Miles
1621810257
Dave could not have been more helpful or informative. He has a wealth of knowledge of the various models and was very reassuring for a first time biker. I love my bike!
Barbara Honegger
1599733382
Great service to repair my bike! Dave, thank you so much. Am so happy. All the best, Barbara
Mike Dixon
1555974188
After attending a PCC initiative of Ebike's I was sold. Dave Rumsey of Velocity was in attendance and it was Dave's enthusiasm that sold me on an Ebike. Super Gold card holders can get a discount on selected models. I contacted Dave and arranged a viewing of the bike I had selected a Townee model I tried it out and bought it, As I wasn't eligible for a discount I was offered accessories to add to my bike. Thanks Dave a great ambassador to the new recreation. Mike Dixon,
Kapiti
Vincent Duncan
1690404361
Number Two E Bikes Meloyelo
Tracey Blackburn
1675663421
Feels a bit like cheating 😀, steep winding hills, no worries. Love this bike, makes riding very very enjoyable. Good, friendly service from Reg at the Clyde dealership. Also buying local is reassuring, easy to get serviced if & when required.
Mike Evans
1658299244
More than impressed with my bike love doing the tracks and walkways in New Plymouth suits me just fine and it's agood looking bike I get a few comments ye har 👍
Ian McMillan
1646164469
I am in my mid 60's & while I have biked in previous years, due to hip issues have found it increasingly harder to get out & ride.I purchase a Melo Yelo town & Trail in December 2021 and have since ridden 300kms on the bike. It has opened up a new world of experience, I live on the Kapiti Coast and riding the expressway track & other tracks around the area has been an enjoyable experience. The bike is superb to ride & while some friends have said it is a cheat to own an e bike, I know I would not have ridden the distances I have on a non e bike.Shane, the dealer in kapiti is very knowledgeable & a very helpful bloke to deal with.
melodie luttrell
1645382062
My Melo Yelo Tranzit was put to the test when I rode the Titahi Bay to Pauatahanui inlet Which I might add for myself it was a very challenging ride, it had more puff than what I did.
Marion Hamilton
1641349071
I love my MeloYelo bike which is so easy to ride when it’s windy and also up the hill I live at the top of.I am impressed with the philosophy of the company and found trying the bike on a quiet country road at Dave’s place in Otaki made all the difference and gave me the confidence that I was purchasing a very good product.I haven’t yet got to my 500km for various reasons but when I do I shall be availing myself of the free service check.I have recommended MeloYelo to a number of people and have no hesitation in doing this.Great product, great company and the reps have great knowledge as they are bikers themselves.
Rob Darragh
1636831356
We recently purchased 2 Melo Yelo town and trail bikes. This was our second purchase from Shane and Rose. . As usual service was excellent the bikes are great and highly recommend Kapiti ebikes and mobility as well as Melo Yelo
Barbara Clarke
1634789992
We were greeted by a very friendly young man, Fin, who provided helpful advice and took us on an enjoyable orientation ride.I can highly recommend this company.
Suzanne Green
1629846995
I love my MeloYelo - La Luna, as I got her on the day of the Super Moon!MeloYelo and my agent, Emma's support have also been great.As well, the FB page is a really good way of feeling part of MY community. 🙂
J and J Wilkinson
1623876533
Ken Moxon
1618287218
On purchasing the e bike Mike was extremely helpful and his Knowledge of e bike technology helped me to make the right choice. Really enjoying my e bike and a friend has also made a decision to purchase the same Melo Yelo bike. It was also great to be able to try out the bikes on a near by track.
ross cook
1610425598
Thankyou team at MeloYelo E-Bikes Kapiti my wife is thrilled with her new E-Bike your professional services were tops. My wife appreciated been given the time to test ride an E-Bike with Shane , and time to ask questions. We didn't feel rushed into the sale.We wish you and your team all the best in the future.
Maria Stubbe
1610166966
Hutt Valley
terry pinfold
1707032655
Excellent pre-sales experience. Emma is very knowledgeable and helpful about e-bikes and let me take a couple of bikes for a good long test ride which helped me make the decision. Other bike shops do not allow this.After sales service not quite so good, with promises to get prices for requested accesories not kept initially. I reminded Emma by email, and got the prices and a promise to let me know when they were in stock, which she did. Face to face, she is very good and helpful. I'm currently waiting on a price for changing the light or lights from steady to flashing, which I'd asked for about a month ago. I'm sure I'll get it eventually.Terry P
Ann Ashton
1701829532
Emma was so helpful when I was choosing my ebike with constructive advice, and adapted the bike for my small stature. Thank you very much Emma!
Frank Walker
1699087211
Emma was fantastic she explained all the intricacies of my new E-Bike. Am very impressed with the bike and highly recommend the bike and Emma’s service to anyone who is thinking of purchasing a E-Bike
Wal & Bet Louden
1693986496
Thanks Emma.I am absolutely delighted with my bike.I really appreciated dealing with you.No hard sell.Excellent communications.Very Patient and knowledgeable.I am very happy with the bike it exceeds my expectations.Thanks again.Wal Louden .
Heidi Wruck
1693889995
Emma is so much fun to be around. I wanted to arrange a bike trial for my Dad who is enjoying eBiking when he and Mum are travelling. Emma rang my Dad and they had a great converstation; super lovely a friendly. Even though he didn't end up booking a trial, he had a great time chatting to her about all things eBike!
Emilia Stocks
1673804989
I got my bike yesterday, and I'm thrilled with it. Emma has been a fantastic help from the very start to finish. She took my husband and me for a test ride, explained the benefits of each bike and even delivered the new bike to my home. The best service I have ever experienced.
Snaiet Shalav
1672488260
Emma is fantastic, generous with her time, and super knowledgeable. Am delighted with my Superlite, which was perfect for the Pou Herenga Tai Twin Coast Cycle Trail (half) 37km and grade 2 mountainbike trails at Waitangi Mountainbike Park. Could have done grade 3 but I was too nervous and had a full panier bag rattling around. Love that the bike came fully decked out with lights, stand, etc, since I will also be commuting. My husband had a pricier new mntnbike without a stand which is fiddly to place and his chain came off once (not meloyelo). VERY impressed with the network that allowed me to collect from Graham in Whangarei to pick up, ordered through Emma in the Hutt, due to ship arrivals and my travel plans. Will report later after a few months of long term use, but very happy so far. Thanks Graham and Emma.
nadine siebert
1671907636
Like our Tranzit bikes. Great up the hill we live on and no problems so far
Kin Chang
1665176422
Nice and Gorgeous lady with sense of lovely humor, very helpful 👍👍👍👍👍⭐️⭐️⭐️⭐️⭐️
Bárbara Mandiola
1664828968
I am very happy with my new bright yellow MelonYelo E-Bike! It was great that Rebecca brought the bicycle to the cycle way for me to try it, and that she showed me all the different models she has.After I bought it she even changed the handle bar to a flat one as it was more comfortable for me and brought the bike directly to my door. She explained me everything in detail as I haven't cycle in over 20 years.After I got my bike, I noticed that the mechanical disc brakes were having a squeaking noise, but still working fine, she upgraded you to hydraulic brakes free of charge under warranty.It has been a great experience and the after sales support that I received from Rebecca has been outstanding. It has been a way more personal service than what I got from big bicycle stores before.
James Herdman
1664674572
Emma was great to deal with from start to finish. She was generous with her time and knowledge in helping me choose the right bike. And when there was a problem with the bike I bought , she went the extra mile in fixing it, ultimately getting me a whole new bike which is working perfectly. I can highly recommend her.
Nelson
Noeline
1713077487
More than happy with the purchase of my MeloYelo bike.I'm so lucky to have so many trails to ride around my home.
Scott Carpenter
1709622605
A great experience dealing with David, he has given his time freely when we needed to talk to him and spent more than a reasonable amount of time with us when test rode the bikes. David was always available to answer our questions and we purchased 2 bikes from him. Thanks David.
simon davis
1693620971
Although we have plenty of experience with push-bikes we are new to e-bikes. Dave has a wealth of knowledge about ebikes, which he generously shared with us. It was great that we could test ride several different models in a rural location with hills and away from main roads. It was also good that Dave recommended mid-range bikes for us and didn't just try to sell us one of the top-range models.The models we chose had to come from the N Island - even so they arrived in 3 days. Dave also took care to customise our bikes for us before we rode off into the sunset. We thoroughly recommend him.
Tim Robilliard
1680749094
Personalized service that put my interests ahead of a sale. I am probably abusing my Town and Trail beyond it's design but I haven't had any problems
Barbara Mitchell
1673481386
Love my Meloyelo Superlite. Awesome communication and customer service from David. Thank you!
Chris Clark
1673387982
I started riding a bike again as an adult some 40 years ago, after buying a car 20 years before. Now at the age of 84, I was starting to doubt my sense of balance. Then I tried a Meloyelo e-bike. My confidence was restored as the seating and handlebar heights made all the difference. I purchased my Townee after a trial ride, 3 months ago and haven't looked back since. I enjoy riding again and the delightful electric motor just completes the pleasure. I can go further and hills and wind are so easy. The sensors in the electrics provide exactly the correct amount of assistance at all times and I don't have to think about it. I drive a manual car but I love my automatic bike. 'Oldies, go for it !!Chris ClarkNelson.
Patricia Gribble
1653194551
Love my meloyelo. I like the way you can put the booster on and up a hill in no time. E bike just easier than my old bike. ☺
Pamela Gill
1648539470
I recently purchased my ebike from Nelson agent David he was very helpful and friendly,I chose the tranzit which David thought was a good choice for me I just love riding it ,it is so easy and makes riding very enjoyable ,in the first 3 weeks I had done almost 300km.
Helen Kersten
1644043970
Loving my MeloYelo bike. David was awesome, there’s no hard sell from him, just heaps of bike and biking knowledge and a genuine desire to get people out enjoying biking. Would highly recommend both him and MeloYelo bikes.
Helen Morrison
1643178081
I have just purchased a bike through David and I couldn't have asked for a better person to buy an E-bike through. He was very knowledgable and answered all my questions. He made sure I chose the right bike for me through his expert advice. I highly recommend David
Des Duthie
1642314214
Dave gave our Meloyelo bikes their first service. He is very generous with advice and help and is also easy to understand.We have great confidence in his expertise and he will be our first port of call should our bikes need attention in the future!Des and Nor
Bill Clarkson
1634623819
I am now the proud owner of a beautiful green Melo Yelo E-Bike.Thanks to the great support of David I just love my bike. Havnt ridden a bike for ages! and I feel really safe and confident thanks to David's knowledge and support.Judy Clarkson
Angela Fisk
1618796639
David provides great set up and follow up service. I highly recommend him. The bike is fantastic for commute and trail riding. Definitely glad I went with this brand.
Lynley Mckinnon
1618122096
I recently purchased an E bike from David . From the very first conversation he knew exactly what bike would suit me . Such speedy delivery of the bike also . When I went to pick it up it David was amazing in telling me everything I needed to know and proceeded to test ride it with me even in the pouring rain . I just love the bike it’s great value for money for what you get in comparison to other E bikes . I am very thankful I was recommended to David by another melo yelo e bike purchaser , . I already have and will continue to recommend David to others . Keep up your passion for melo Yelo e bikes David it’s inspirational .
Wayne Soper
1617431466
We were very satisfied with the service David gave us in repairing my wife's e-bike after she had a mishap. We felt he went above and beyond in getting the bike repaired promptly.
Wendy Coburn
1615552614
I purchased a bike from David 3 months ago. The service received was outstanding and the communication excellent. I love my bike and am out on it most days and have hit the 700km mark. I would recommend the bike and the seller to anyone considering purchasing an e bike.
Suzanne Marshall
1613017137
I recently purchased an E Bike from DavidI’m unable to fault his professional attitude and his follow up service and attention to detail.He has continued to assist and support me and offer solutions to any problems I may have.I would thoroughly recommend buying an E Bike from him.Thank you David for all you help & assistance
Pat Overton
1612669928
I recently purchased an E bike ascent from melo yellow agent David Morrison_Jones ,And I am highly impressed with his salesmanship .He explained everything about the bike from top to bottom , He asked what I needed itfor and got the correct bike for me .Great communication and service , I highly recommend him if you are looking for E bike.I have just done 80 KS and the bike has performed exceptionally well .
Marlborough
Krissy Larsen
1650877978
My Town 'n Trail was delivered today! So excited to see it. Gary has been fantastic, explaining everything about the bikes and helping in deciding which one would suit me best. I can't wait to get out and about on it. I'm very pleased that, after visiting a couple of local bike shops, I decided to check out MeloYelo. His enthusiasm for the product was a key factor in my decision.
Steve Hall
1627876038
Gary kept me informed about the progress of the delivery of my bike very well even though he had been affected by the severe weather here in Marlborough. He rearranged the delivery date to as soon as it was safe to do so. Much appreciated, Steve Hall
russell & Sharon Hooker
1613948537
I received my Town n Trail E-Bike yesterday. The rep. for Marlborough Gary was awesome. We went to his home and saw all of the bike range and also got to try them for ourselves. Gary is happy to answer any questions and is very knowledgeable about the bikes. It was great that Gary dropped my bike off at my home then went for a ride with me and made any adjustments required whilst we were biking. I have had two rides on my bike so far and what a difference it is making for me already.
Christchurch
Gregson Cumming
1706750445
Love my townee plus - Melo Yelo only way to go
Lorraine Burke
1699421113
Wonderful Staff, very kind and helpful. Going the extra mile for me. Thank you
Kay Hodge
1696041965
Very happy with my purchase of a MeloYelo Townee ebike from E Megastore Cranford in Sept 2023.
Paul&Donna Kelly
1692339435
Excellent service and advice, brought 2 bikes. Looking forward to riding them.
Geoff Scrase
1676747712
Great advise pre-sale, very good support post sale and I am delighted with my Ascent e-bike.
Graeme Sullivan
1673202819
Meloyelo bikes are fantastic value. The specs are high quality compared to others. The agent Emma from the Hutt valley is excellent she even responded to an issue we had within an hour and on a public holiday.Love my ebike.
Raewyn Brooking
1659090830
Excellent service, love the bikes we bought. The agent ensured we had the right bike for our needs and made adjustments to fit our heights etc. He was so busy the day we came in however he took the time to ensure we were well set up and happy with purchase…. And we are, we love our melo yelos.
Don Mckenzie
1657056626
Salesman very thoughtful and did good job will probably buy 2
Tania Searles
1656875075
I love my Melo Yelo ebike having so much fun getting out there and doing it I have arthritis in my nees and back and my Melo Yelo has got me moving again.
Shona Spicer
1652147845
Great bike. Would recommend it once the “experts” fix the glitch with the mudguards. They’re not secure and particularly the front developed a continuous rattle. Lucky we have a McGiver in the family who secured the mudguard by adding a support bar from the mudguard to the frame. Just like the bikes in the “old days”. No more rattle.
Grant Chapman
1649359145
Great bikes, great people to deal with.
Christabella B
1645435139
Absolutely LOVE my traverse ebike! Very smart bright red colour and get lots of comments! Great balance, suspension and solid tyres. Goes like the clappers! Wouldn't be without it and incredible value for money. Best of all is the service - from the information to the setting up of your bike for you specifically- and then there's the follow-up emails post purchase. MeloYelo is the BEST!!
Gill Taylor
1643669386
Absolutely fantastic experience in buying my town n trail melo yeloDylan was so informative. Loved the service of the mechanics going the extra mile with sorting the towbar to fit our new bike rack...Can't wait to get on my bike. Thanks. Highly recommend
Anna Taylor
1643316055
We really love our bikes. Have even let friends with different brand E-Bikes try them and they prefer ours to theirs. Cant recommend the highly enough. Buy one.
Jude Cheyne
1643219038
Love my melo yelo bike!
tracy curry
1642909608
Jenny Mardon
1640200993
Love my little red Melo yellow bike have now done over 1k on it. Since March. Beautiful scenery around the lower north island , looking forward to doing south Island in March.
Gail Chamberlain
1635452050
Alan has been wonderful. Very helpful. I know I can ring him anytime if I have issues.
Michael Brown
1635357896
My wife Gillian and myself are enjoying our MeloYelo bikes. Bruce & Nancy McKenzie have been great and when buy a MeloYelo bike it feels like you are joining the family.
garreth erickson
1632802243
JIll Baines
1631932936
Gill McConway
1631771969
We have a bike each and absolutely love it. Easy to use and the back up from MeloYelo is really impressive.
John Moody
1629247629
I bought my Traverse in May and am really enjoying the experience. I'm amazed at the battery life, I haven't seen less than 3 bars since I've been riding. My longest ride has been < 50kms at this point so no worries with battery charge and going further. I've also ridden without the motor assistance and its really geared very well.I especially enjoy the throttle especially on those very steep hills it makes the effort much more pleasant!Am really looking forward to summer riding around the many trails available to explore on a very comfortable ebike.Thanks Melo Yelo.
J and J Wilkinson
1623876495
Trudi Mugford
1622957867
Have just purchased my first e-bike today. Thanks to the excellent customer service from Mudit. Great to be able to take my time testing out their range of bikes. Also the other 2 guys also working at Cranford St store were friendly & approachable. Very happy with my Melo Yelo. Cheers.
Pamela Uden
1621928382
We have only been out on our bikes a couple of times but have enjoyed the rides. The bikes are comfortable, sturdy, easy to use & a lot of fun. The 500km free service is a bonus.Only complaint is that they were several weeks overdue, but worth the wait.
Craig Brosnan
1621290771
Excellent bikes just love them
Ann Young
1620199072
We are enjoying our new Traverse Melo Yelo bikes. Only had them a few days but so far, great powerful performance and the traverse certainly flattens out the hills and lessens the head winds. Love the ultra comfy seat and the throttle, when needed, is brilliant!
Anton Witteman
1618893841
Very happy with my purchase of the Tranzit model and with the 630kwh battery.
Andrew Weaver
1612943575
Oliver was great to deal with, knowledgeable and helped with bike rack install. highly recommend
Trevor Harris
1610227503
Excellent service, friendly and co operative staff. Delivered our two EBikes as carrier unavailable at time of purchase.
brent stewart
1610050898
Great bike
domi ngo
1590418423
Madi Maats
1555517109
Ashburton
Timaru
gillian hogan
1663304588
Dealing with Don was super amazing and so easy. He really made us aware of all the different bikes and their capabilities. We did not feel rushed with Don either and we were able to test the bikes to. Will definitely buy from him again, and so should you Timaru.
Pauline Mills
1650346409
Laurie Sullivan
1648760481
Bikes have both had their first service. Thanks to Don George our South Canterbury agent for your excellent service.
Central Otago
Ian Flint
1707359309
Great knowledge and advice, did not try to sell us something we didn't want. Would deal with again.
Shane Buckner
1671318142
Snapped a chain on one if our bikes just near Roxburgh dam, and on a Sunday morning did a quick google and rang this business. We drove back to Alex to see this gent who had some spare parts. Super helpful, friendly and opened especially. Thanks so much.
Invercargill
Lorraine Merton
1682714776
Love my MeloYelo, and great after sales service
Jackie Fogden
1651078641
I looked and checked out E'-bikes for 3 years to see if I 'needed' one. I live in Dunedin and it's all hills. Nathan of MeloYelo Dunedin was very helpful and we decided which bike was most useful for me. Basically for me it was also sitting on different bikes and seeing which one felt right too. I thoroughly recommend MeloYelo bikes and Nathan in Dunedin. Thank you.
Alistair Calvert
1649471785
Graeme was very helpful sitting down for a good chat about what I was wanting from an e-bike and explaining their workings. I then had a test ride on his demo bike and was given more information when I got back from that. There was no pressure to buy, but when I decided to buy the Superlite it came with a number of complimentary accessories and further advice on service intervals etc. So far I have only ridden it within the city, but it is super easy to ride and I look forward to doing an occasional longer cycle trail ride in the future.
Dean Todd
1614495884
Well priced great specs. very easy to ride with very little effort.