Reviews of our e-bikes, our service and our people

Graham has been extremely supportive in helping me to choose a bike and to become familiar with it. Nothing is too much trouble. I really appreciate his assistance.

Graham was excellent to deal with given we're e-bike novices. Nothing was too much trouble.
There was no big sell pressure and he stands behind the product.
His personal approach was the difference between us buying ebikes from a retailer or MeloYelo.
Regards & thanks, Mike and Merrill Schwarz

Love my new Tranzit. Graham Tivers couldn't have been more helpful, bringing several bikes to my home for me to try out. Such friendly and knowledgable advice. Totally recommend. Thanks Graham!

Awesome, friendly purchase with all my questions answered. Thanks, Graham we appreciated your time.

Graham responded very promptly after I did an online request. I trialed 2 bikes and loved the Superlite. Graham was extremely helpful and I had my new bike within a few days. He answered all my questions and nothing was too much trouble. He was very happy to spend time with me, make some changes to suit me and obviously loves his job. Thanks for the great service and an amazing bike

Thank You Graham, for a fantastic service, hassle free, right from the start to the final delivery, can't thank you enough, a real pleasure to deal with,
Product delivered as discussed, time taken to make sure the bike was set up correctly to facilitate the rider, attachments explained,

Have just purchased two E-bikes. So happy with them and the service for Graham Tivers was excellent. Everything explained, travelled down to meet us and was so professional, knowledgeable and great tips, and told us about cycle trails around the Auckland area. A pleasure to deal with

Haven't purchased anything, but I have a chat on the website, and the Andy was very helpful. Take time to give me tips and help me with my bike anyway. Very appreciated 👏

Got my new bike yesterday. I have a hill to climb and wanted to get it right with gears etc .My agent told me what to do, WOW it was so easy even first time on my Asent MD . Looking forward to many rides with my little dog on the front what freedom.

We purchased our bikes from Graham Tivers in Whangarei who was informative about the bikes, we did 2 test runs on a nice quiet road to become familiar with the bikes. We had a cup of tea and a chat which was very helpful when making up our minds. The website was also full of useful information and easy to understand. We look forward to our new adventures.

Graham has been excellent. He explained everything clearly and was very patient answering questions. We had two test runs. On the second, with the bikes he had brought up for us, he adjusted the bike handles to suit our size and posture on the bike. It made a surprising difference. Looking forward to using them for longer trips.

Great bikes! We bought a tranzit and a town n trail, with a double ebike rack. We love them.

Many thanks to Graham in Whangarei for being so helpful and pleasant through the testing, buying and delivering process of my Melo Yelo bike. Being a nervous newby he helped me through it all. Very pleasant and helpful, thankyou.

The best fun ever! Great personal service, good value. Comfortable ride. Definitely recommend.

Graham provided me with great service through the process of purchasing my E bike. Graham brought a bike to my home for a test ride. A week later I am gleefully riding my new bike along the road. Graham answered all the questions I had to ask and I now have an E bike tailored to my needs.
Continuing great service from Graham!
After 18 months and 3750 km, I have upgraded from the Townee 2 to a Large Moody Blue Ascent MD. The Ascent MD is a solid bike, but not heavy.
I am very happy with the product, sales and service provided by Melo Yelo!

Excellent friendly service and helpful knowledge

What great service we had from Graham Tivers - friendly, informative, and super helpful. Now we must ride 😁

My townie is a very well designed and practical bike ,very happy with it

Delighted with my Melo Yelo Town 'n Trail ebike. Graham's service was exemplary - very helpful and took the time to explain everything to me. Thank you so much 🙃

I just love my Melo Yelo e-bike and we go everywhere together! It has great balance, the curved handle bar is easy on the wrists and the saddle so comfortable. I also appreciated that there were no extras to buy as lights, mud guards and carrier are included.
After having had a look around the shops I found Graham's customer service surpassed every other one by miles!
For starters I was able to have a proper trial run not just a few metres up and down an alleyway. He brought the new bike to my house and adjusted it to my requirements
When i caught a nail on one of my first rides and an issue arose he fixed it over the weekend....and for free!
Thank you Graham! I tell all my friends about how happy i am with this company

MeloYelo Northland Rep was just great. He adapted the bike to my needs and answered my many questions giving full clear details.

Absolutely wonderful to deal with. Easy and problem free. Highly recommend.

Thank you Graham, you’ve been brilliant to deal with, giving us friendly helpful advice without any sales pressure to buy. Your follow up service has been excellent, nothing is too much trouble for you. Loving my Superlite MeloYelo and I am looking forward to exploring more trail rides without the huffing and puffing up the steep hills. Thanks again Graham you’ve been awesome! Cheers Laurel and Rod

Great friendly and informed service from Graham.So much easier to trial the bikes from home too.

I have been finding my old mountain bike a little demanding on the hilly stuff as the years are catching up a bit but I don't want to slow down so I got seriously interested in an ebike. I wanted to try one before committing and contacted Graham from MeloYelo Whangarei. He couldn't have been more helpful, dropping off a Town and Trail for an extended test as well as talking me through the pros and cons of other models and bringing a couple to me to try. I was very impressed with the performance and build quality of all of them and as a result have just taken delivery of an Ascent mountain bike which I intend exercising regularly both on and off road. I have no hesitation in recommending MeloYelo and Graham in Whangarei in particular.

Loving my Melo Yello ebike, I have never done so much bike riding . Amazing going up hills that little bit of extra help goes a long way. 😉

Excellent professional work & service, very happy with my bike conversion.
Brilliant thks

Great bikes just love every minute we are on them.
Dog thinks they mighty good as well
they give us oldies a new lease of life
Thank you

Very courteous service on my Zoomin E Bile from Jeurgen
Would do business with him for next purchase . Very knowledgeable and a pleasure to deal with

I had identified a MeloYelo Traverse as a bike that would fill my requirements. Unfortunately it was a discontinued model but Andy from MeloYelo found a demonstration bike located some distance from our home.
Juergen, our closest MeloYelo agent brought it to Browns Bay. I went to check it out and Juergen spent a considerable time going over its features and patiently answering all my questions.
After a good real life test ride I bought it. The whole exercise was the most pleasant and pressure free purchase I have ever made and I thoroughly recommend Juergen to anyone considering the MeloYelo range of bikes.
I have had two 50+ km rides since and the bike has lived up to all my expectations.

Enjoyed dealing with Nigel (5 stars) - very friendly, well versed in ebikes and has been a great help when purchasing.

Regarding my townee 2.0 (4 stars), although the advertised range 60-70km seems like a long shot, whereby my battery regularly has 1/2 charge after only 20km and only using assist levels 1-3.

Have also purchased and just received the hi-vis vest. Very disappointed in the quality and very unlikely to use. Better off getting something from the warehouse for much cheaper and better quality.

Excellent service & advice from Peter Cutts which ended up with us buying a MeloYellow Ascent for my wife. Thoroughly recommend Peter if you are looking to purchase an ebike

Excellent sales and service from Peter Cutts in Manly. Enjoyed my first ride, albeit through the remnants of Cyclone Hale. My Town ‘n Trail got me home in one piece and just a little bit wet! Thanks so much Peter. Looking forward to my first off-road.

Great bike fabulous service no complaints

Thank you Peter for the prompt professional service.
Kind regards Keith

I love love my MeloYelo bike, it was the best thing I have done for myself. Buying from Peter was only a pleasure, thank you

Just a fantastic experience dealing with Peter. And amazing custom built bike. Started with a great offvthe shelf model and made it my own. Awesome after sales service.

Very good informative,honest and thorough friendly service.Good advice to suit to our requirements.Thank you Peter Cutts.🚲🚲👍

My Meloyelo Ascent MD bike has opened up a whole new world of cycling for me. From the moment of my first phone call with agent Peter, I knew I had found someone who listened to my requirements. It was evident that he has a wealth of knowledge and experience about MeloYelo bikes, which he is willing to share in a friendly and open manner.
Once I decided to make the purchase, I was able to procure the bike immediately, much appreciated in these Covid times when there is a shortage of Ebikes in NZ. Peter then delivered my bike for me the same day, collected our supplementary number plate to take home and attach to the Yakima rack which we were also able to purchase from him.
This is my second Ebike and there is no comparison between the two. The performance of combination using both the mechanical gears and battery power on my Ascent MD is second to nothing else I have ridden. There is no stopping this superannuant now. Thank-you MeloYelo and a big thank-you to Peter.

Bought a demo Traverse from Jurgen on the North Shore for my son. Jurgen took the time to unpack the bicycle and all the features and gave us time for a proper test! Really decent quality on all levels. The power on tap flattens hills and allows you to ease into your fitness profile. The bike is solid, robust, pratical and comfortable. This has reignited a great way to get around.

Enjoying my 1st Electric bike. Moving from EV car to bike a huge change. Thanks to Grant for his advise and the test ride which influenced for this change.

First class service from Grant & Soopy

Soopy and Grant are great people to deal with and I did not feel that they were pressuring me in any way to make the difficult decision on what bike to buy. They went beyond the "call of duty" to assist me with my decision and with test rides, nothing was too much trouble for them.

Brought two bikes from Grant. Excellent to deal with. Great advice. No pressure to buy. Was also able to help out with helmets. Thanks so much Soopy and Grant.

Grant is great to deal with. He is very friendly, helpful and a wealth of information. Highly recommend.

Grant was extremely helpful and patient when assisting me in my e-bike purchase. There was no pressure at all, in fact he took me and a friend on an hour long trial so I could inter-change with 2 other bikes. He also helped to upskill my riding techniques on the trial ride. All questions were answered in an informative manner.
I cannot recommend him and his service highly enough. Thank you Grant.

Grant Perry couldn't have been more helpful. From the first time I went for a test ride (which wasn't just around the block, but almost an hour on local walking/bike tracks nearby) to the delivery of my Town 'n Trail ebike, he has been helpful, courteous and I am completely satisfied with everything to do with MeloYelo.

I highly recommend the MeloYelo brand of Ebike
I just Love my Town n Trail
Being NZ designed, having a wonderful franchisee in Grant who is very knowledgeable and nothing is too much trouble for him, he delivered my bike and put my rack together for me, always available at end of phone, customer service is nothing short of amazing, reasonably priced, and with each bike sold the schools benefit in way of sustainability
Sure ticked all boxes for me
Beyond Happy

Amazing efficient, helpful and friendly service! Would highly recommend.

Great bike, great service!

Am loving my MeloYelo. It has meant I have been able to do rides I would not have been able to complete. We did the Lake Dunstan trail & then through to Lawrence. Great biking!

I recently purchased my first E-Bike - a MeloYelo Traverse - through the Mt. Albert dealer in Auckland - Brent Russell
I found Brent excellent to deal with. His knowledge of electric bikes is extensive and he went out of his way to make sure I was happy and comfortable with my purchase. Brent went above and beyond and I highly recommend him. I love the bike. Thanks Brent. Thanks MeloYelo

Great service

Brent was super friendly and replaced my seat to fit me better.
The meloyelo is easy to use, stylish and fun, just as promised.
I will be back to get more tips on ebiking.

Just had our bikes serviced..great job completed on the same day and even fixed my charger that I had accidentally damaged..thanks Brent cheers Don Maciver

Very knowledgeable and keen to help.

Buying from Brent was easy and informative. Great to have someone with knowledge and experience to answer questions and give advice. We felt more at ease knowing there's backup or help on hand should anything go wrong and that there wasn't any sales person just trying to sell you one of many bikes in a shop.

Absolutely great bikes and even better service. Thanks for all your help Neil, it really was appreciated as we tried to work out which bikes were best suited to us. Needless to say we love them. Highly recommend and commend Neil.

Neil is great to work with. Friendly, knowledgeable and he always made himself available to meet. Love his enthusiasm.

Picked up our new MeloYelo SuperTrail today and Neil had everything organized, and then did a great job of adjusting the bike to our needs. Nice bike - great service!

Thankyou for servicing my husbands Melo Yelo bike. He was delighted with the way it performed after the thorough service and the way you kept him informed with what was needed as you progressed with the fix.

While visiting Hamilton and riding the River Ride on our MeloYelo bikes we had a small accident which resulted in a broken brake lever assembly. We contacted Neil at MeloYelo on Saturday morning, delivered the bike to him at 1pm and collected it from him 3 hours later.
Neil was totally welcoming and helpful, and completed the work while on family time himself.
This is great service and clearly another reason to buy MelYelo, thank you Neil.

Neil took us out riding and recommended the best bikes for us, fantastic service and help, so we purchased our e-bikes and look forward to ongoing support offered from Melo Yelo. Jo & John

With every communication with Neil he was always very friendly, knowledgeable and more than happy to take as long as it took to have test rides and answer questions and make sure the bike was correctly set up before I took it and is happy to be contacted after purchase as well if needed. There was no pressure to buy and I highly recommend Neil. Thanks very much. Joy 🚴‍♀️

Really appreciated Neil’s advice and support in choosing the right E-bike for myself. Neil was very supportive and patient with me as I was a slightly nervous cyclist when I first hopped on the bike. Neil was very knowledgeable and helpful answering all my questions.
I would highly recommend trialling an E-BIKE with Neil and MeloYelo.
Love my bike

Excellent and efficient service. Very happy to recommend Neil and Melo Yelo.

Great product and the best after sales service Neil is a great ambassador for the meloyelo brand nothing is a bother to him very willing with help and advice

We purchased 2 Superlite E bikes through Neil for taking on our motorhome & general riding.
We found him so helpful & patient with us over the period of time it took us to finally get around to ordering.
He really listened to what it was we were wanting & once our bikes arrived he spent time taking us for some practice & making sure the bikes were comfortable & set right for us.
We love our bikes , find them very comfortable & couldn’t recommend Neil highly enough.
Chris & Shannon.

What excellent service we have had from Neil at MeloYelo Hamilton
Neil was friendly, super helpful, very knowledgeable and enthusiastic about the bikes, took the time to explain everything to us answered our many questions and took us out for a good hour to test ride the bikes, he even delivered them to us when they arrived. We are delighted with our new bikes and are looking forward to many hours of fun.
Thanks Neil
Grant and Chris

l am growing to love my e-bike. Now that l have had training with Neil l am much more confident at negotiating tightish corners and narrow spaces. Adjusting the speed to my capabilities and being mindful of passing parked cars. However, l still prefer to stick to cycle trails around Hamilton.

I meet Neil Parkinson MeloYelo Hamilton at an open day at Karapiro. He worked out my requirements and identified the bike that would be best for me.
I had a great test ride at Karapiro and Neil rode beside me giving tips and encouragement. (First time someone has taking me for a test ride on a bike)
Purchased my Ascent and have been happily practising with short rides.
Neil Parkinson also takes skills training.
He took a group of 5 of us for 11/2 hour training session.
It was an amazing confidence booster.

Neil expertise and advice was the best.If you are thinking
of purchasing a ebike I have no hesitation in recommending Neil Parkinson, MeloYelo Hamilton.

I bought my new e-bike after a couple of test rides with Neil. The ability to try out the bike out on quiet streets and cycleways helped give me the confidence to go ahead with the purchase. I also really appreciated the small group lesson Neil offered a few weeks later, once I’d had a bit of experience on the bike. Neil has a calm and knowledgeable way of offering tips and support. I very much recommend MeloYelo’s sales and aftercare service.

I purchased my MeloYelo Town N Trail bike from Neil Parkinson, Hamilton. He was a pleasure to deal with providing expert guidance and very helpful encouragement during the test ride. He quickly worked out my requirements and identified the bike that would suit my needs and answered all my questions about e-bikes in a friendly professional and patient manner with a pleasant sense of humour. Never once did I think he was trying to sell me something I didn't want or need. I highly recommend Neil if you are thinking about purchasing an e-bike.

Steve Weaver
Raglan - May 2024

Neil was fantastic to deal with taking us for test rides to try the different bikes out and giving us positive feedback to choose correctly. Not once were we pressure to buy

Big thanks to Neil P our local agent . Problem with the gears and Neil worked very diligently to sort it out ,meant a couple of trips and bit of trial and error but he was determined to find the problem .He spent more than a bit of time on the issue but great result in the end ,many thanks Pete S

Neil is very knowledgeable, patient and friendly.
No hard sell which we liked and the bikes are great. We have no hesitation in recommending to others.

Neil was fantastic, knowledgeable and by understanding my requirements for a bike was able to recommend the best fit for me. As someone who hasnt ridden in years, he made the whole process easy to follow and understand and answered all my questions. Should you be looking for an electric bike i would have no hesitation in recommending either Neil or MeloYelo

Neil is a fantastic agent for MeloYelo. He quietly and confidently lets the bikes sell themselves whist offering knowledgable insight and information. There is no pushy sales talk and Neil is happy to spend hours of his time making sure people make the right choices. It feels great to have someone so genuinely interested in his customers. I recommend the bikes and the salesman very highly.

Had a great skills training session with Neil. He taught me so much and boosted my confidence a lot. I will enjoy my rides even more now with my new found skills. Neil also did a great service on my bike . Thank you

I received good information from Neil and instructions for my bike. I am happy with my bike and the accessories I also purchased from Neil.

Neil was fabulous to deal with, very informative, and when on a little cycle with Neil he had some, very useful tips. He worked out which bike would work best for me, and when I walked away saying I would give it some thought - there was absolutely no 'sales' pressure from him at all. I would highly recommend going through Neil, I am very happy overall with my new Melo Yelo.

Great service from Neil. Gave lots of tips on test ride and generally very knowledgeable /helpful.

Great service and Neil was obliging and went out of his way to assist with the purchase of our new bikes.
The follow-up has also been good and helpful.

Great service from Neil in Hamilton. He went the extra mile to make sure I was buying the right bike for my size and riding ability.

Bought my Traverse ebike about 5 weeks ago after going for a test ride with local agent Neil Parkinson,very happy with the outcome and Neil was more than helpful with his in depth knowledge and bike expertise . Had a few adjustments I wanted and Neil was only to happy to oblige , had a puncture on my last outing and had some difficulty removing the tyre,once again Neil was happy to step in with advice . If you are thinking of purchasing an ebike I have no hesitation in recommending MeloYelo and the ongoing service provided by agents like Neil. If you are spending large amount of money on a product it's good to know you have people like Neil to provide an excellent after sales service .

Neil went above and beyond my expectations... Would recommend him to anyone looking to purchase an E Bike.

I am enjoying my Melo Yelo e-bike that I purchased recently from Neil. He was great on making sure that the bike was comfortable and fitted me properly and he answered all of my questions. I appreciated the time he gave to go for a cycle with both my wife and I to make sure that I was absolutely comfortable and confident with my new bike. Neil is very passionate and knowledgeable about cycling and I felt very reassured that I had good support for bike servicing and maintaining needs.

What an easy relaxed process getting introduced to our new Melo Yelo ebike. Many thanks Neil for the warm welcome, test rides and your knowledge and setup skills. We can highly recommend Neil to anyone thinking about getting an ebike! Thanks - Ray and Rosalie Freeman.

We purchased our new Melo Yelo Traverse MD ebikes through Neil Parkinson Hamilton. We have been delighted with both the bikes and Neil's dedicated and friendly service. He has continued to revisit us checking all is well with our recently purchased ebikes. We recommend both the melo yelo ebikes and Neil Parkinson to anyone looking to purchase an ebike. Two very happy customers.

Loving my Town n Trail bike. Have biked to places I would never have gone on an ordinary mountain bike.
I also enjoy being part of the Melo Yelo Facebook family and reading all about their adventures on various trails throughout the country.

I purchased the Ascent M D in December 2021. Since then we have biked the Dunstan and A2Ocean plus various other South Island trails. My bike was a delight to ride. I never ran out of battery even on the challenging 85km day. I love my bike and highly recommend it to anyone considering ebiking. Nigel Mannering our agent in Napier has been exceptional in the service he provided. Thanks meloyelo!

Awesome buying our bikes from Bruce and Nancy McKenzie. Very friendly and knowledgeable about Melo Yelo bikes. Highly recommend them.

Bruce and Nancy gave me a great service. They know about their bikes! They went out of their way to deliver the bike to me! A follow up phone call a few day after delivery was highly appreciated. Great, friendly, non-coercive service.

Great service from Bruce and Nancy. Friendly, efficient and supportive. Only got my bike today but am looking forward to a long and enjoyable use of it.

Bruce and Nancy are great ambassadors for Melo Yelo. Very low key sales approach that sits very well with the demographic buying E bikes. The bike packages represent great value and compare very favourably with other offerings. They make an excellent team. Have recommended them to friends thinking of buying.

I am the very happy owner of a Traverse Mountain bike which I bought from Bruce in March 2019. I previously had an Evocity which was great for around town and gentle trails, but was looking for a bike that could handle the tougher conditions. I had only had it 2 days when I took it out on the Timber Trail, a great 2 day test for it! It handled the track no sweat and passed other e bikes on our ride with ease when on the steep uphill sections. I felt confident on the tight turns and we had rain on the second day that gave us wet, slippery conditions and I felt safe at all times. The battery lasted easily each day. I like the way I don't have to have the motor on all the time as it is easy to cycle. Bruce made the process of buying the bike very comfortable and I never felt pressured. He and Nancy even came all the way across town to deliver it for me!

Vera has been amazing. I ran into a little clitch with my MeloYelo ebike over the Christmas period. Vera answered a call the Saturday before Christmas and followed up to try to help me sort the issue. When this didn’t work she fitted me in for a service as soon as I could get my bike to her. Even over this holiday period I have received amazing quick and wonderful service. Thank you so much. MeloYelo ebikes certainly stand behind their warranty. Thank you.

I love my Melo Yelo ebike. Vera and Michael went the extra mile to make sure the bike was right for me.

Excellent customer service

I visited Cade as I was looking at getting a Superlite ebike as my previous one was too heavy for me. He has provided the best service I have had from an agent and really knows his stuff. He is honest, obliging and is an excellent communicator. I thoroughly recommend talking with Cade if you're looking at getting an ebike. I am very happy with my new Superlite and now have no problems loading it onto my bike rack. Thank you Cade.

Cade is excellent to deal with, very helpful and honest.

Thanks Cade for your awesome support to patiently and kindly explain all the bells and whistles of an Ebike without pressure. 😊
I'm extremely happy with my Melo Yelo Ascent bike, and your customer service. Kia Ora!! 🚴

Vera is great, well organized, knowledgeable and accommodating. We are rapt to receive our bikes and begin new adventures. We are impressed with Vera's quick response and accommodating timelines. She made us feel comfortable and unpressurised, took the time to get to know us and what we our bike requirements were and sorted us out accordingly. Very much appreciated. Thanks Vera

Great to deal with, nothings a problem. Friendly and knowledgeable.

Thank you Vera for making the Test ride available which then enabled us to choose the ideal bike each.
We were given lots of great advice and are enjoying our new bikes.

Great Agent. Great Bike.
My need was for a bike to use for exercise for the over 80s. Walking is out, joints cant take the hammering. Cycling is definitely smooth exercise.
The Townie 2 was a great choice. Excellent value for the money and as I live in a fairly hilly part of Tauranga I have the assistance of the E power for when the incline gets too steep for my old thigh muscles. In time I will require less and less E-assistance. Gear changing and synchronizing the power input is soon mastered to give a smooth ride. I'm really chuffed with the bike and it looks cool in Lime -green.
Vera was very helpful in my selection and not pushy. Thanks Vera.

Living in Papamoa, I'm always keen to support local. Especially important to maintain service checks. Finding Vera was brilliant. Her personal approach and extra touch goes further that you could ever expect. My second bike, but first time with Melo Yelo... love it.

Could not aske for better service .

If you're looking to buy an eBike I would highly recommend talking to Vera and the team at MeloYelo Papamoa. Vera tells you all about the bikes in plain jargon free language so you can understand why and how a MeloYelo eBike would be right for you. The bike came with all the extras that I would otherwise have had to purchase separately for most other bikes.
We live in a hilly area and the motor and battery have no problem powering up the hills, even without pedaling. For those anxious about running out of power part way through a ride, we have (the wife is a proud owner too) done 36kms and just come off full battery.
Thanks Vera, team and MeloYelo for an awesome experience.
Peter Ferguson

Vera was very friendly and helpful when I turned up to have a test ride. She provided me with lots of information about the bike before I cycled round the streets to try out the Ascent bike. I went home and talked it over with my husband and rang Vera the next day to purchased the bike . Thank you Vera.
Regards Helen Ferguson

I was pleased to have acted on a recommendation to buy an ebike from Vera and Melo Yelo. Vera's approach of understanding my proposed usage and answering my questions gave me great confidence to buy right there and not shop around. I am confident that I have bought the right bike for me and now look forward to clocking up the km's.
Thanks Vera and Melo Yelo.

Vera and Michael were very friendly and helpful when we turned up to have a test ride. They both provided us with lots of information about the bike before we cycled round the streets to try out the Townee bike. We purchased a bike and some accessories to make our rides more enjoyable and everything arrived within a very short time. Thank you Vera and Michael.

Great communication and really helpful advice. Awesome products!

Well done Vera and MeloYelo,another happy customer. Thank you for going the extra mile, so to speak, to sort out the problem we had with one of the bikes. Trust in your service agent is huge and goes a long way. The good word will be spread! I would also like to say a thank you to Mike for his technical skills. Great job, happy customer.

Vera has extensive knowledge of the MeloYelo ebikes and happily answered all our many questions. We were able to take the bikes for a good test ride at a bike trail nearby. Thank you Vera for all your help, we love our ebikes.

Thanks Vera. Last minute purchase before the price changed. Due to lots happening over the last few weeks. Now to get out there for adventures on this E-bike.

Picked up my new bike today

Picked up my new Traverse MD on Tuesday from Papamoa and immediately rode 30 kms home to Tauranga. Vera Nelson was great to deal with through the buying process. I'm now looking forward to tackling hills I couldn't manage on a conventional bike!

From the first conversation with Vera, there was a sense of ease and nothing was going to be a problem. Her knowledge on the bikes was amazing. A test ride done, the bike was sold and when it wouldn't fit my bike carrier, Vera did not hesitate to let me use hers. Such fantastic service, and such a great bike. Looking forward to many enjoyable rides to come.

Awesome customer service. Loving our bikes!

Great service. Vera was great to deal with very efficient and very helpful with helping me choose the correct bike for my hight. ( I’m short ) and picked my bike up on the day I was told it be ready. I’m very happy with my bike thanks Vera

I dealt with Vera in Papamoa, lovely lady and very accommodating with an excellent knowledge of the product. Thoroughly enjoyed dealing with Vera and love my very stylish looking bike which is a dream to ride!!!!

Julie and i love our Meloyelo bikes. The service from Vera is fantastic and personal. We highly recommend our bikes and Vera.
John & Julie

Fantastic purchasing experience. Vera was available for questions or to view any day. She did not rush us but was very helpful and knowledgeable. We took our time and are delighted with our purchase.

Absolutely fabulous service and communication. Thank you Vera 👍

Love our bikes. Thanks to Vera for making everything so simple and easy with her explanation on all that’s to know about the bikes. Service excellent.

Great service and great bike. Thanks Vera.

Two days ago a picked up my new MeloYelo Superlite from MeloYelo Papamoa. Well the experience was really very good indeed. Vera’s knowledge of her product is excellent. With the help of the wonderful Mike who set up the bike for me following my specifications, I can only say that I would recommend them to anyone who wants to go the e-bike route. They went above and beyond.
Yesterday I did a 20 km ride around a very hilly Whangamata and was duly impressed with the Superlite. It’s my second e-bike but certainly for me the better one.
Once again thanks and see you for the first service.

Vera was great to deal with. Very professional and easy to engage with. Vera took the time to set the bike up to suit me. Showed me how to operate the bike to get the maximum out of the bike. She shared her knowledge and experience and provided honest input - gave ideas and suggestions on insurance and bike security. Brilliant customer service

Recently bought from Vera who went out of her way for me, from seeing me on her day off to delivering personally, even fitting and changing the handle bars to suit me, thank you Vera, was a real pleasure to meet with you. Loved the personal service and highly recommend.

Recently purchased a melo yelo ebike from Vera In Papamoa . She was very informative and had brought a variety of bikes to a motorhome rally in Whakatane where we could test ride them at ease . It had been awhile since I had rode a bike but found the yellow Townee extremely comfortable and safe to ride. Am very pleased with my purchase. Will now be able to explore some bike trails on our adventures.

If Vera can't help you into the best bike for you then you have a commitment problem. I have recommended her and Mello Yello to 5 of my friends. They are still my friends and have brought from her.

Purchased 2 bikes from vera today after Looking at 4 other retailers. Vera's knowledge & advice was much appreciated. Lovely lady to deal with, very happy with our purchase. Totally recommend vera from meloyelo.

Have had my Town n trail for just over a month now loving it and my knees are feeling quite a bit better. Thanks Vera

Thanks Vera, you made my purchasing experience of my Melo Yelo bike so easy, you're right up to date with the product and so enthusiastic with it. I enjoyed talking to you and look forward to getting out there and hitting the trails!

Thank you to Vera and her mechanic Mike. Vera was organized for our visit, bikes at the ready, able to answer all my questions and understanding of my wonky knee and it's limitations. Mike took me to try out different bikes. He was understanding of my limits and Lack of confidence. He actually instilled some self-belief in me....thanks heaps for your patience Mike. A positive experience.

As soon as I arrived at Vera's place I could see the quality of the bikes.
Vera then went on to explain everything to me and after my test ride I was more than impressed with the simplicity to operate the bike.
I didn't even try to negotiate anything because after checking out all the other electric bikes on the market , I found that MeloYelo to be an excellent buy.
After riding from Te Puna to Omokoroa and return, the battery was still on full charge.
I personally believe that these are value for money and if not undervalued.
Vera's service and knowledge was outstanding and I would highly recommend her to anyone looking for an ebike
Thanks Athol.

Vera is fantastic to deal with. Really knows her stuff and goes the extra mile delivering the bike to our home
Highly recommended

We had been looking at e bikes for a little while. We found you on line and came out for a test ride with Vera. Super friendly and knowledgeable. We had a lovely ride and bought our bikes. Am loving them. Thank you Vera, top job! Cheers Sue and Jock from Rotorua

I researched e-bikes for many weeks before deciding on a MeloYelo. My decision was based, not only on the bike, but Rob McEwen's commitment to our environment, and education, through his EVolocity Charitable organisation. So, I made an appointment with Vera - I didn't have a model in mind, I just knew, I would find the right one. And I did ! No "salesy" pitches, no judgements, no steering me towards a higher priced product, and no rushing off pandering to other customers...I liked that. Actually, chatting with Vera was like having a cuppa with an old friend. I felt relaxed and unrushed, I rode the bike in a normal environment on suburban streets, Vera patiently explained, in detail, all I needed to know about the bike...and believe me, Vera knows her bikes and her business. For that reason, I would recommend her to anyone who is considering buying an e-bike. Thank you Vera, for your patience, your knowledge and your integrity. We will be back !!!

Great experience buying a bike from Vera she is very knowledgeable and helpful love my new ebike.

Great service as usual. Thanks Vera

Best service from vera an i love my bike

Just coming up to the first 1,000km of riding my Town 'n Trail and I'm absolutely loving it! My bike gets a thorough workout up and down some pretty steep hills almost daily. Dealing with Vera was a delight and she went the extra mile to be helpful. Highly recommended.

We had completed a big research on ebikes different brands and listened to people’s reports. Meloyelo, for us, appeared to be what we wanted.
We contacted Vera Nelson in Papamoa and were not disappointed. Even though she was extremely tired nothing was any bother. She assembled the bikes then delivered earlier than she said. And on delivery she ensured we were all good with various areas on the bikes such as unlocking the battery to changing of a tyre.
She also offered if we were to breakdown somewhere, just give her a ring and she would assist us, provided it wasn’t a public holiday. 😊 She would also fix the puncture for us.

In other words Vera was 100% committed to her work without any complaints even helping us to register our bikes.
A big THANK YOU Vera.

Janice and,Paul McKeany

I have just purchased a Meloyelo, superlite e bike with Kai Nielues from Taupo. I couldn't have asked for a better tutor. I trialed 3 bikes before I made my decision. He made me feel more confident each time we went out. Explaining when and how to use the assist mode and when to use gears. He set the bike up to fit me. I went with the dropper seat as I felt more confident having my feet on the ground when I stopped with just the push of a button. Highly recommend Kai for anyone who is unsure of purchasing an e bike and he will answer any questions or concerns you may have.

Had 2 wonderful test rides from Kai, and have purchased my Meloyelo and rides home with ease ☺️

I just bought a Melo Yelo Ascent from Kai in Taupo. I had been looking for a step through style ebike for a while and ended up just getting confused by the local dealers but the moment I met Kai and was able to try out the different Melo Yelo bikes I was no longer confused. He was wonderfully patient and explained everything I needed to know. I enjoyed test riding a few of the step through bikes and even changed my handlebar style. I would recommend Melo Yelo to anyone looking for an ebike because of the wonderful service you get to find the right bike for your needs.

Kai Niehues (Taupo) was very helpful from the first time we met him. He is very knowledgeable, helped us understand our new e-bikes. We are very happy with our Ascent Teal 27.5" and Tranzit Ruby Red 26"

Kai is a Great guy helpful and easy to work with loveing my meloyelo e bike

What a fantastic experience buying my first e-bike from Kai.
I was nervous starting out on the test ride but Kai was very relaxed and patient explaining everything so clearly that I actually enjoyed the ride, especially testing two bikes on a hill.
I can totally recommend Kai at Melo Yello in Taupo for his knowledge and customer service with a smile.😊

Kai is a very accommodating person, very knowledgeable and helpful, very good at explaining issues, would definitely recommend 👌

Kai has been great to deal with throughout the whole process. We tried a couple of different bikes for our test ride and decided that these were the bikes for us. We bought two Ascent bikes with some accessories. Kai set both bikes up and made a few alterations to the height of seats and handlebars.
We are now enjoying the many biking options around Taupo.

Kai was brilliant to deal with nothing was to much trouble. He did an excellent service and a minor repair and the benefits of all his knowledge, nothing was to much trouble. Thanks Kai

Kai was so helpful when I started the process of deciding on an E bike. He spent a lot of time answering many questions, and gave me a lot of helpful information, and took me out on a demo ride. I had lost my confidence in negotiating hills, even small ones, and he restored my confidence in my own abilities and in the bikes abilities - I felt like a kid just having fun again! I bought the Superlite small, and it's perfect size and weight for my size. Kai made sure to adjust the setup so it fitted me properly. Such a good quality bike. I'm going to have lots of fun on the trails and roads around Kinloch where I live and will be taking it with us on holidays too! One very happy customer!

Excellent advice and helpful assistance from Kai. Great test ride and am now looking forward to getting my new Ascent Melo Yelo bike.

kai took me for a test ride, rode both the tranzit MD and the town & trail. kai was fabulous, really knows what he is doing, and answered all my questions, and was so patient, i hadnt ridden for years. i purchased the town and trail, kai changed the handle bars for me, and was just so helpful. we are lucky he is the taupo agent.

I am so happy with my Tranzit MD purchased four months ago. Kai did a fabulous job fitting it and swapping out the handlebars and seat post to my specifications. He made a minor tweak or two at the first service and gave it a thorough wash. Very nice! It's reassuring to know he is around for maintenance and repairs.

I had not originally planned to ride trails, but Taupo has so many that the Tranzit handles effortlessly that I have fallen in love with them. I had no trouble riding Grade 3 on this bike.

It's a brilliant shopping bike remaining stable with several kg in each pannier.

I love my Tranzit for town and trails and Kai is so nice to work with.

Kai,
Who is the agent was exsteamly helpful with talking me through the ins & outs of the wide range held by him. Also explained that he normally takes time to ride a different model & answers any questions while on the ride then changes cycles so you can compare the differences. Highly recommended. Thankyou Kai
Regards Bev

I purchased my Town and Trail bike off Brent Russell at Mt Albert He was very helpful and a nice person I have done 1147 k in about 6 weeks with no problems A lot of people say that is a nice looking bike The Town and Trail is more than I expected from a e-bike

Excellent service and very helpful.

Great place to buy the right bike to suit your needs. Excellent service and a good range of accessories.

My husband and I both have a Meloyelo after hiring them when we did the cook to Kupe Tour up north we were most impressed love the fact that they have a throttle and receive very good service from the agents highly recommend these bikes

Today I had my first ride on my new Town and Trail e bike. It is fantastic! Malcolm was incredibly helpful, talking me through all the information needed. He is extremely knowledgeable and I know that he will be totally reliable when the time comes for servicing the bike. MeloYelo Taupo comes very highly recommended.

Excellent great service as always from Malcolm in Taupo

Malcolm in Taupo is the best. He is very obliging, nothing is too much trouble and his service is excellent. My Town and Trail which he recommended has proved to be perfect for the trails I have been on.

My 'Bootee' electric bike was purchased from Malcolm so that it would fit easily in to the boot of the motorhome. As I am 84 years young it had to be lifted over a lip at chest height which I can do. I am enjoying the exercise and the exhilaration of wind whistling over my face and expect to continue to feel confident in the craftsmanship and technology of my bike. The friendly after sales service has been willingly given. Safe easy assisted pedalling everyone. Richard Fowler.

Malcolm was great to deal with and I am loving my e-bike. Malcolm was very knowledgeable about all the models of Melo Yelo bikes and acceccories, but was not pushy. He had a great knowledge of biking in general and set my bike up prefectly for me. I have already recommended Malcolm to several of my friends. My Melo Yelo bike is the best thing I have purchased for a long time.
Regards
Cathy Baker

Having evaluated a lot of e-bikes, I finally chose a MeloYelo. Apart from the excellent sale service from Malcolm, my MeloYelo E Bike is exactly what I was after. I was really impressed to the thought that went into the design, and that it was purpose designed for my age group making it the best out there for us older riders. Plus it is great to ride.

Hi Malcolm was a FIND.
His knowledge of the bike i purchased was both technical and consumer focused. He held on to the bike for several months until i could pick it up and generally went over and above. I find buying products from this type of dealer is better than dealing with a chain of bike shops. Totally recommend !

We purchased my wife's E/bike from Malcolm during lockdown in June2020. We found Malcolm to be very friendly ,helpful and a pleasure to deal with. Although my wife hasn't ridden it much since we purchased it the bike has very good components on it and looks nice. Bigger tyres make for a pleasurable ride. I certainly would recommend MeloYelo E-Bikes to anyone considering to purchase.

Melo -Yelo bikes are the best. Incredible value for money. Half the price of the equivalent you would find in a store. The bikes are hardy, durable, quality products. The after purchase service is unbelievable - instant access to the local agent, who will give help over the phone, or offers immediate service should the bikes need a tweek. We have bought 3 of these bikes - you would have to ask the question - why would I pay twice the price for an inferior product, with hopeless after purchase service?. Melo-Yelo is a personally owned company that offers personal service.
.

Great service, very friendly and informative, supportive in my choice for my husband and I, responds well to texting questions

Nigel has given us a top service with our bikes, love our melo yelo bikes, we will certainly buy from Nigel again when we upgrade at some stage. We have received excellent service.

Nigel is always there when needed. I'm enjoying my Tranzit Melo Yelo.

I cant speak highly enough of the service received from Nigel and Megan. From the moment I took my test ride, through delivery and subsequent visits to carry out adjustments and replace the mirror I have had nothing but generous smiles and good tips. Happy to recommend them to anyone.

We brought 2 Town& Trail Bikes from Nigel. Very impressed with the service we got. We were taken out for a trial ride and shown how to get the best out of the bikes. Fantastic.

Nigel and Megan have been awesome, I couldn't have asked for better service and advice on buying my MeloYelo Town' n Trial ebike, it ticks all boxes for me, excellent value, brilliant to ride, I couldn't be happier!

Personal service. Great advice was given. Different bikes trialed. Recommend their Ebikes and sales to all.

We hired a couple of e-bikes and did the Landscape Bike Trail. Had a fabulous day, calling into Craggy Range, Te Mata and a few other wineries. Scenery was amazing. Would recommend hiring the e- bikes from Tony. Certainly, made climbing the hills a lot easier.

Got to ride a few e bikes and settled for the tranzit as it was the easiest on my old bones.
Can't wait to really try it out, Te Mata peak here I come!
Great service..... I also got $600 off the already Lowered price from a scratchy that you get when test riding the bikes. V cool.

I thoroughly enjoyed buying the town and trail bike through Tony at Te Awanga.

Tony was very knowledgeable easy to discuss matters with and made the whole experience fun.

Would definitely recommend and looking forward to biking the trails

Extremely happy with our Meloyelo ebikes- a Tranzit for my wife & an Ascent for me. Impressed with battery power on hills.
They’re v easy & comfortable to ride - they get up & go with minimal effort even on low battery assist.

Tony was amazing. Last minute hire and gave us some great bikes. Will definitely be back.

Hired E-Bikes from Tony for a self guided wine tour.
Great bikes, hassle free process and Tony was very accomodating.
Will definitely hire again when back in the Hawkes Bay.

We hired Tony and Helen’s E-bikes for an afternoon and visited many of the local wineries. Tony and Helen were very accommodating and friendly - given we had called them at such short notice. Very helpful in suggesting routes too. The bikes themselves were very good quality and kept in good nic. Made the journey home easier with a bit of assistance after a few vinos. Couldn’t recommend more highly.

Had such a great time on the E Bikes, great service, and great prices, thanks very much Tony

Bought my first ebike - a MeloYelo Town and Trail through Ken Fagan in New Plymouth.
Ken's knowhow and product knowledge were great and his helpful advice and friendliness made the experience very enjoyable. It's also reassuring to know he will be doing any ongoing services on the bike.

My appreciation goes to Dave who repaired my bike after it fell from my carrier under my camper!
I contacted Kai in Taupo to get a new wheel sent to Otaki where Dave could repair my Traverse. When visting Dave to leave my bike to be repaired, Dave suggested he could also repair the damaged bike carrier mount. The work was all done inside of 24hrs to a very high standard.
My sincere thanks to Kai for arranging the parts and especially to Dave for carrying out the work in such a short time during New Year holidays.

David from Melo Yellow Otaki was very friendly and helpful. He spent over an hour and a half with us riding various bikes. We asked lots of questions and he knew his product. We would definitely be recommending David and Melo Yellow bikes 😊

Just love my e bike probably clocked up under 100 km relatively less for the time I have had it cos my wife still works and she wants to be with me when we ride...just a safety matter. But hey we have a 2 week holiday over the festive season and we have more biking planned for the Hawkes Bay and East Coast areas.
Let's MeloYeli on...yeeee haaa

An all round excellent bike,Tony Ward was awesome to deal with!!,thank you.

A professional service from a person with a wealth of knowledge on the mechanics of MeloYelo E-bikes. Was more than willing to bike along side me on my test run and made sure I felt comfortable riding an E-bike for the first time.

Great bikes. My wife and I both have the Town and trail.
Presently touring the South island for 4 Months.
Bike's are running great. Half way to our first service.
Put suspension seat post on. What a difference.

Dave was extremely helpful with all aspects of the purchase of my Meloyelo bike. He allowed me time on different bikes and different setups on the bikes. He answered all questions my husband and I asked showing his in-depth knowledge. I was very grateful to have the time to try the bikes on a quiet country road and also up a steep hill which made the decision making much easier. He delivered the bike as soon as I paid and I have been impressed with his service. I would recommend him.

I found David to be an exceptional “people person”. He was very easy to talk to, explained all about e-bikes to a first time user with a practical and easy manner. It was obvious that his technical knowledge was extensive which gave me confidence and made it an easy decision to buy. David’s customer service was excellent from the moment I met him til when he delivered my bike the next day. I will highly recommend him to any of my friends interested in purchasing a Meloyelo ebike.

Great bikes. Easy riding. Dave couldn't have been more helpful even delivering them to our door.

Dave was really friendly and helpful. There were a couple of suitable bikes for me to look at as I needed a low step through due to health reasons and he explained fully the different properties and additional options available. His property is on a great stretch of road which allowed for a decent trial ride and a chance to go through the gears and speeds. I chose the wider upright handlebars and the full suspension seat which I am glad I did. The hardest decision was choosing the colour, green or blue, I opted for the blue! Have had a couple of rides with my partner along the highway trails between Peka Peka and Paekakariki and thoroughly enjoyed it and he is also looking at getting an ebike when the larger ones comes into the country. Great decision, looking forward to getting out and exploring all the trails.

Bought my Bike from Dave who sure knows what he is talking about.When i got it home i felt really good about buying it and feel i got just what i needed

Dave was very helpful and knowledgeable to help me choose the right bike for my wife. It was also very helpful being able to test the bikes on his quiet country road which included a slight slope and the option of a steeper hill. For a first timer on an electric bike this gave me a better idea of how these bikes work and the difference between rear and centre hub drives. Highly recommend him and the MeloYelo bikes for your next purchase.

Dave could not have been more helpful or informative. He has a wealth of knowledge of the various models and was very reassuring for a first time biker. I love my bike!

Great service to repair my bike! Dave, thank you so much. Am so happy. All the best, Barbara

After attending a PCC initiative of Ebike's I was sold. Dave Rumsey of Velocity was in attendance and it was Dave's enthusiasm that sold me on an Ebike. Super Gold card holders can get a discount on selected models. I contacted Dave and arranged a viewing of the bike I had selected a Townee model I tried it out and bought it, As I wasn't eligible for a discount I was offered accessories to add to my bike. Thanks Dave a great ambassador to the new recreation. Mike Dixon,

Number Two E Bikes Meloyelo

Feels a bit like cheating 😀, steep winding hills, no worries. Love this bike, makes riding very very enjoyable. Good, friendly service from Reg at the Clyde dealership. Also buying local is reassuring, easy to get serviced if & when required.

More than impressed with my bike love doing the tracks and walkways in New Plymouth suits me just fine and it's a
good looking bike I get a few comments ye har 👍

I am in my mid 60's & while I have biked in previous years, due to hip issues have found it increasingly harder to get out & ride.
I purchase a Melo Yelo town & Trail in December 2021 and have since ridden 300kms on the bike. It has opened up a new world of experience, I live on the Kapiti Coast and riding the expressway track & other tracks around the area has been an enjoyable experience. The bike is superb to ride & while some friends have said it is a cheat to own an e bike, I know I would not have ridden the distances I have on a non e bike.
Shane, the dealer in kapiti is very knowledgeable & a very helpful bloke to deal with.

My Melo Yelo Tranzit was put to the test when I rode the Titahi Bay to Pauatahanui inlet Which I might add for myself it was a very challenging ride, it had more puff than what I did.

I love my MeloYelo bike which is so easy to ride when it’s windy and also up the hill I live at the top of.
I am impressed with the philosophy of the company and found trying the bike on a quiet country road at Dave’s place in Otaki made all the difference and gave me the confidence that I was purchasing a very good product.
I haven’t yet got to my 500km for various reasons but when I do I shall be availing myself of the free service check.
I have recommended MeloYelo to a number of people and have no hesitation in doing this.
Great product, great company and the reps have great knowledge as they are bikers themselves.

We recently purchased 2 Melo Yelo town and trail bikes. This was our second purchase from Shane and Rose. . As usual service was excellent the bikes are great and highly recommend Kapiti ebikes and mobility as well as Melo Yelo

We were greeted by a very friendly young man, Fin, who provided helpful advice and took us on an enjoyable orientation ride.
I can highly recommend this company.

I love my MeloYelo - La Luna, as I got her on the day of the Super Moon!
MeloYelo and my agent, Emma's support have also been great.
As well, the FB page is a really good way of feeling part of MY community. 🙂

On purchasing the e bike Mike was extremely helpful and his Knowledge of e bike technology helped me to make the right choice. Really enjoying my e bike and a friend has also made a decision to purchase the same Melo Yelo bike. It was also great to be able to try out the bikes on a near by track.

Thankyou team at MeloYelo E-Bikes Kapiti my wife is thrilled with her new E-Bike your professional services were tops. My wife appreciated been given the time to test ride an E-Bike with Shane , and time to ask questions. We didn't feel rushed into the sale.
We wish you and your team all the best in the future.

We were so impressed with the service that David gave us when, with our changed circumstances, my husband needed to replace his current Melo Yelo bike with a step-through. David talked us through all the options, and while we went away and considered, he repaired and serviced our old bikes. Nothing seemed to be too much trouble and we really appreciate that he spent so much of his day looking after our needs. Thank you so much David.

More than happy with the purchase of my MeloYelo bike.
I'm so lucky to have so many trails to ride around my home.

A great experience dealing with David, he has given his time freely when we needed to talk to him and spent more than a reasonable amount of time with us when test rode the bikes. David was always available to answer our questions and we purchased 2 bikes from him. Thanks David.

Although we have plenty of experience with push-bikes we are new to e-bikes. Dave has a wealth of knowledge about ebikes, which he generously shared with us. It was great that we could test ride several different models in a rural location with hills and away from main roads. It was also good that Dave recommended mid-range bikes for us and didn't just try to sell us one of the top-range models.The models we chose had to come from the N Island - even so they arrived in 3 days. Dave also took care to customise our bikes for us before we rode off into the sunset. We thoroughly recommend him.

Personalized service that put my interests ahead of a sale. I am probably abusing my Town and Trail beyond it's design but I haven't had any problems

Love my Meloyelo Superlite. Awesome communication and customer service from David. Thank you!

I started riding a bike again as an adult some 40 years ago, after buying a car 20 years before. Now at the age of 84, I was starting to doubt my sense of balance. Then I tried a Meloyelo e-bike. My confidence was restored as the seating and handlebar heights made all the difference. I purchased my Townee after a trial ride, 3 months ago and haven't looked back since. I enjoy riding again and the delightful electric motor just completes the pleasure. I can go further and hills and wind are so easy. The sensors in the electrics provide exactly the correct amount of assistance at all times and I don't have to think about it. I drive a manual car but I love my automatic bike. 'Oldies, go for it !!

Chris Clark
Nelson.

Love my meloyelo. I like the way you can put the booster on and up a hill in no time. E bike just easier than my old bike. ☺

I recently purchased my ebike from Nelson agent David he was very helpful and friendly,I chose the tranzit which David thought was a good choice for me I just love riding it ,it is so easy and makes riding very enjoyable ,in the first 3 weeks I had done almost 300km.

Loving my MeloYelo bike. David was awesome, there’s no hard sell from him, just heaps of bike and biking knowledge and a genuine desire to get people out enjoying biking. Would highly recommend both him and MeloYelo bikes.

I have just purchased a bike through David and I couldn't have asked for a better person to buy an E-bike through. He was very knowledgable and answered all my questions. He made sure I chose the right bike for me through his expert advice. I highly recommend David

Dave gave our Meloyelo bikes their first service. He is very generous with advice and help and is also easy to understand.
We have great confidence in his expertise and he will be our first port of call should our bikes need attention in the future!
Des and Nor

I am now the proud owner of a beautiful green Melo Yelo E-Bike.Thanks to the great support of David I just love my bike. Havnt ridden a bike for ages! and I feel really safe and confident thanks to David's knowledge and support.Judy Clarkson

David provides great set up and follow up service. I highly recommend him. The bike is fantastic for commute and trail riding. Definitely glad I went with this brand.

I recently purchased an E bike from David . From the very first conversation he knew exactly what bike would suit me . Such speedy delivery of the bike also . When I went to pick it up it David was amazing in telling me everything I needed to know and proceeded to test ride it with me even in the pouring rain . I just love the bike it’s great value for money for what you get in comparison to other E bikes . I am very thankful I was recommended to David by another melo yelo e bike purchaser , . I already have and will continue to recommend David to others . Keep up your passion for melo Yelo e bikes David it’s inspirational .

We were very satisfied with the service David gave us in repairing my wife's e-bike after she had a mishap. We felt he went above and beyond in getting the bike repaired promptly.

I purchased a bike from David 3 months ago. The service received was outstanding and the communication excellent. I love my bike and am out on it most days and have hit the 700km mark. I would recommend the bike and the seller to anyone considering purchasing an e bike.

I recently purchased an E Bike from David
I’m unable to fault his professional attitude and his follow up service and attention to detail.
He has continued to assist and support me and offer solutions to any problems I may have.
I would thoroughly recommend buying an E Bike from him.
Thank you David for all you help & assistance

I recently purchased an E bike ascent from melo yellow agent David Morrison_Jones ,And I am highly impressed with his salesmanship .
He explained everything about the bike from top to bottom , He asked what I needed it
for and got the correct bike for me .
Great communication and service , I highly recommend him if you are looking for E bike.
I have just done 80 KS and the bike has performed exceptionally well .

My Town 'n Trail was delivered today! So excited to see it. Gary has been fantastic, explaining everything about the bikes and helping in deciding which one would suit me best. I can't wait to get out and about on it. I'm very pleased that, after visiting a couple of local bike shops, I decided to check out MeloYelo. His enthusiasm for the product was a key factor in my decision.

Gary kept me informed about the progress of the delivery of my bike very well even though he had been affected by the severe weather here in Marlborough. He rearranged the delivery date to as soon as it was safe to do so. Much appreciated, Steve Hall

I received my Town n Trail E-Bike yesterday. The rep. for Marlborough Gary was awesome. We went to his home and saw all of the bike range and also got to try them for ourselves. Gary is happy to answer any questions and is very knowledgeable about the bikes. It was great that Gary dropped my bike off at my home then went for a ride with me and made any adjustments required whilst we were biking. I have had two rides on my bike so far and what a difference it is making for me already.

Since E Mega has closed I would like to know who does servicing in the south christchurch area?? Live in Selwyn district.
Husband has a transverse due for a service

Allan is great, very professional, goes out of his way to get things right.

Great service and easy to buy from.

Fantastic experience with Allan Barr of Meloyelo Rangiora! Delighted with the Ascent, which Allan sold us on a special. Personal attention, bike adjusted to personal preferences. All our questions answered very knowledgeably. Beautiful bike! Thank you!

Love my townee plus - Melo Yelo only way to go

Wonderful Staff, very kind and helpful. Going the extra mile for me. Thank you

Very happy with my purchase of a MeloYelo Townee ebike from E Megastore Cranford in Sept 2023.

Excellent service and advice, brought 2 bikes. Looking forward to riding them.

Great advise pre-sale, very good support post sale and I am delighted with my Ascent e-bike.

Meloyelo bikes are fantastic value. The specs are high quality compared to others. The agent Emma from the Hutt valley is excellent she even responded to an issue we had within an hour and on a public holiday.
Love my ebike.

Excellent service, love the bikes we bought. The agent ensured we had the right bike for our needs and made adjustments to fit our heights etc. He was so busy the day we came in however he took the time to ensure we were well set up and happy with purchase…. And we are, we love our melo yelos.

Salesman very thoughtful and did good job will probably buy 2

I love my Melo Yelo ebike having so much fun getting out there and doing it I have arthritis in my nees and back and my Melo Yelo has got me moving again.

Great bike. Would recommend it once the “experts” fix the glitch with the mudguards. They’re not secure and particularly the front developed a continuous rattle. Lucky we have a McGiver in the family who secured the mudguard by adding a support bar from the mudguard to the frame. Just like the bikes in the “old days”. No more rattle.

Great bikes, great people to deal with.

Absolutely LOVE my traverse ebike! Very smart bright red colour and get lots of comments! Great balance, suspension and solid tyres. Goes like the clappers! Wouldn't be without it and incredible value for money. Best of all is the service - from the information to the setting up of your bike for you specifically- and then there's the follow-up emails post purchase. MeloYelo is the BEST!!

Absolutely fantastic experience in buying my town n trail melo yelo
Dylan was so informative. Loved the service of the mechanics going the extra mile with sorting the towbar to fit our new bike rack...
Can't wait to get on my bike. Thanks. Highly recommend

We really love our bikes. Have even let friends with different brand E-Bikes try them and they prefer ours to theirs. Cant recommend the highly enough. Buy one.

Love my melo yelo bike!

Love my little red Melo yellow bike have now done over 1k on it. Since March. Beautiful scenery around the lower north island , looking forward to doing south Island in March.

My wife Gillian and myself are enjoying our MeloYelo bikes. Bruce & Nancy McKenzie have been great and when buy a MeloYelo bike it feels like you are joining the family.

We have a bike each and absolutely love it. Easy to use and the back up from MeloYelo is really impressive.

I bought my Traverse in May and am really enjoying the experience. I'm amazed at the battery life, I haven't seen less than 3 bars since I've been riding. My longest ride has been< 50kms at this point so no worries with battery charge and going further. I've also ridden without the motor assistance and its really geared very well.
I especially enjoy the throttle especially on those very steep hills it makes the effort much more pleasant!
Am really looking forward to summer riding around the many trails available to explore on a very comfortable ebike.
Thanks Melo Yelo.

Have just purchased my first e-bike today. Thanks to the excellent customer service from Mudit. Great to be able to take my time testing out their range of bikes. Also the other 2 guys also working at Cranford St store were friendly & approachable. Very happy with my Melo Yelo. Cheers.

We have only been out on our bikes a couple of times but have enjoyed the rides. The bikes are comfortable, sturdy, easy to use & a lot of fun. The 500km free service is a bonus.
Only complaint is that they were several weeks overdue, but worth the wait.

Excellent bikes just love them

We are enjoying our new Traverse Melo Yelo bikes. Only had them a few days but so far, great powerful performance and the traverse certainly flattens out the hills and lessens the head winds. Love the ultra comfy seat and the throttle, when needed, is brilliant!

Very happy with my purchase of the Tranzit model and with the 630kwh battery.

Oliver was great to deal with, knowledgeable and helped with bike rack install. highly recommend

Excellent service, friendly and co operative staff. Delivered our two EBikes as carrier unavailable at time of purchase.

Great bike

Love my MeloYelo, and great after sales service

I looked and checked out E'-bikes for 3 years to see if I 'needed' one. I live in Dunedin and it's all hills. Nathan of MeloYelo Dunedin was very helpful and we decided which bike was most useful for me. Basically for me it was also sitting on different bikes and seeing which one felt right too. I thoroughly recommend MeloYelo bikes and Nathan in Dunedin. Thank you.

Graeme was very helpful sitting down for a good chat about what I was wanting from an e-bike and explaining their workings. I then had a test ride on his demo bike and was given more information when I got back from that. There was no pressure to buy, but when I decided to buy the Superlite it came with a number of complimentary accessories and further advice on service intervals etc. So far I have only ridden it within the city, but it is super easy to ride and I look forward to doing an occasional longer cycle trail ride in the future.

Well priced great specs. very easy to ride with very little effort.