Electric Bike Info Centre

10 crucial considerations when shopping for an e-bike.

Save time, money and stress by fully understanding the key considerations before investing in your new e-bike. Access our free guide here.

Operating instructions

A quick-start guide on how to operate your MeloYelo e-bike. Download PDF.

Riding instructions

Tips on riding your bike and getting the best range out of your battery. Download PDF.

Mid-drive riding instructions

A few brief tips to ensure you ride your mid-drive electric bike in a way that minimizes the risk of any damage to your bike. Download PDF.

Making adjustments

Links to YouTube videos that show you how to adjust your saddle, handlebars, gears and brakes. Download PDF.

Care tips for ebike batteries

How to get the longest life out of your ebike’s lithium ion battery. Download PDF.

Bafang C961 Display Manual

This LCD display is the model most commonly used on MeloYelo ebikes. There is a lot of functionality available to you by learning how to operate your display properly. To download the manual for the Traverse MD, Ascent MD, Tranzit MD, Town’nTrail and Superlite models, click here.

To download the manual for the Townee 2.0 model, click here.

Download PDF.

Tranzit MD Display Manual

If you have purchased an earlier model MeloYelo Tranzit MD, it may have come with a Bafang DPC11 display (you will know because it mounts on the left handlebar). These are the operating instructions for that specific display. Download PDF.

Bike Maintenance Checklist

This checklist outlines the process your agent is to follow prior to you taking delivery of your new bike. It is also a handy guide for those with DIY skills

Warranty Registration

Click here to go to our Online Registration Form where you can register your MeloYelo ebike for warranty purposes.

Warranty Claim

If you are having an issue with your ebike, the first step is to get in touch with the MeloYelo representative who sold you the bike. It is their responsibility to provide warranty-related services to you, and to source parts and advice as required from MeloYelo corporate. If the person who sold you the bike is no longer available, then please complete and return this Warranty Claim Form.