Educating the customer on how to ride and operate their ebike.

In addition to taking all the time necessary to properly fit the bike to the customer, another very important step in “delighting” your customer is showing them how to operate and ride their ebike.

Here are some Operating Instructions for MeloYelo ebikes. Note that some of our models have different displays. So you will also find links below to the manuals for our different displays.

Here are some additional riding instructions. Importantly, this document covers how the rider can maximise the range they get by relying first on the mechanical gears, then on the pedal assist levels.

Mid drive bikes require some unique instructions compared to the rear hub drive bikes. Here are the tips to share with your customer.

Some of your customers will want to learn about the best ways to care for their lithium ion batteries. Here are some useful tips.

Here is the operating manual for the C961 display, the most commonly used display on MeloYelo ebikes.

Here is the operating manual for the DP C11 display, which has been used on some of our Tranzit MD ebikes.

Here is the operating manual for the DP C10 display, used on our early Ascent MD models.