EBIKE OWNER DOCUMENTATION
At Meloyelo we’re all about empowering you with all the information you need to make good decisions, and to enjoy your ebike for many years. We hope the PDFs and information below is helpful, and if you need more then please get in touch with your nearest agent.
Operating instructions
A quick-start guide on how to operate your MeloYelo e-bike. Download PDF
Charger Safety information
For information on how to charge your battery, Download PDF
Riding instructions
Tips on riding your bike and getting the best range out of your battery. Download PDF
Mid-drive riding instructions
A few brief tips to ensure you ride your mid-drive electric bike in a way that minimises the risk of any damage to your bike. Download PDF
Care tips for ebike batteries
How to get the longest life out of your ebike’s lithium ion battery. Download PDF
How to safely charge your battery. Download PDF
Bafang C961 Display Manual
This LCD display is the model most commonly used on MeloYelo ebikes. There is a lot of functionality available to you by learning how to operate your display properly. To download the manual for the Traverse MD, Ascent MD, Tranzit MD, Town’nTrail and Superlite models, click here
To download the manual for the Townee 2.0 model, click here
Tranzit MD Display Manual
If you have purchased an earlier model MeloYelo Tranzit MD, it may have come with a Bafang DPC11 display (you will know because it mounts on the left handlebar). These are the operating instructions for that specific display.Download PDF
Bike Maintenance Checklist
This checklist outlines the process your agent is to follow prior to you taking delivery of your new bike. It is also a handy guide for those with DIY skills
Warranty Registration
Click here to go to our Online Registration Form where you can register your MeloYelo ebike for warranty purposes.
Warranty Claim
If you are having an issue with your ebike, the first step is to get in touch with the MeloYelo representative who sold you the bike. It is their responsibility to provide warranty-related services to you, and to source parts and advice as required from MeloYelo corporate. If the MeloYelo Agent who sold you your bike is no longer available, please email our General Manager andy@meloyelo.nz