We’ve compiled information from 7 credible sources to produce this guide which addresses the questions commonly asked by e-bike shoppers. Download PDF
A quick-start guide on how to operate your MeloYelo e-bike. Download PDF.
Tips on riding your bike and getting the most range out of your battery. Download PDF.
Mid-drive riding instructions
A few brief tips to ensure you ride your mid-drive bike in a way that minimizes the risk of any damage to your bike. Download PDF.
Links to YouTube videos that show you how to adjust your saddle, handlebars, gears and brakes. Download PDF.
Care tips for ebike batteries
How to get the longest life out of your lithium ion battery. Download PDF.
Bafang C961 Display Manual
This LCD display is the model most commonly used on MeloYelo ebikes. There is a lot of functionality available to you by learning how to operate your display properly. Download PDF.
Tranzit MD Display Manual
If you have purchased an earlier model MeloYelo Tranzit MD, it may have a Bafang DPC11 display (mounted on the left side of the handlebar). These are the operating instructions for that specific display. Download PDF.
Bike Maintenance Checklist
This checklist outlines the process your agent is to follow prior to you taking delivery of your new bike. It is also a handy guide for those with DIY skills
Warranties, Spare parts & Service
This document explains how we strive to deliver the industry’s best customer service, what our warranty covers, and steps to take if you have a problem with your MeloYelo ebike. Download PDF.
Click here to go to our Online Registration Form where you can register your MeloYelo ebike for warranty purposes.
If you are having an issue with your ebike, the first step is to get in touch with the MeloYelo representative who sold you the bike. It is their responsibility to provide warranty-related services to you, and to source parts and advice as required from MeloYelo corporate. If the person who sold you the bike is no longer available, then please get in touch with us at Head Office.