HEAR WHAT OUR RIDERS HAVE TO SAY
In 2026 we’re celebrating 10 years in business, and what better way to celebrate than to share the stories of some of the riders who’ve been with us along the way? Click below to hear how they’ve found the confidence to ride, thanks to MeloYelo.
How Alison found the confidence to ride again
Alison discusses her experience, including her fears, the test ride experience, after sale service and how her MeloYelo ebike ‘Emmy’ is helping her overcome mobility challenges. Her only regret is having not bought one sooner!
MELOYELO RIDERS DISCUSS OVERCOMING FEARS AND GAINING CONFIDENCE
In this video, we delve deeper into the fears, hesitations and challenges shared by a number of our riders. From people who hadn’t ridden for 25 years and weren’t sure if they could still do it, to those who thought ebiking was ‘cheating’, we’ve heard it all. The common thread? How glad they now are to have made the shift.
CAN YOU TRUST THE AFTER-SALE SERVICE AVAILABLE FROM MELOYELO?
The MeloYelo model is a little different to traditional bike shops, because most MeloYelo agents work from their homes. For some people, this can make them question whether they will be able to easily access the after-sale support and service they need, particularly if that agent was to be unavailable. However, the personal service offered by our network of agents, as well as the head office support and warranties backing this up, is one of the key things that sets MeloYelo apart. And the icing on the cake: You can call our 0800 number 24 hours a day, 7 days a week, 365 days a year and speak to a real human being – a Kiwi, no less – who will connect you to our national support team as necessary.
WHAT MAKES A MELOYELO TEST RIDE DIFFERENT?
In this video, we explore the MeloYelo test ride experience, and discover how the safe, friendly and personalised experience we offer made all the difference for our riders, compared to what they experienced in bike shops.