Our agents take the time to provide long test rides, friendly support and advice to ensure you're riding safely, comfortably and confidently.
How Alison found the confidence to ride again
Alison discusses her experience, including her fears, the test ride experience, after sale service and how her MeloYelo ebike ‘Emmy’ is helping her overcome mobility challenges. Her only regret is having not bought one sooner!
REQUEST a test ride 
What happens next
You can’t walk into a bike shop and test-ride a MeloYelo eBike, because most MeloYelo agents work from their homes. Complete the form on this page to submit a booking request. We’ll send your enquiry to your nearest agent, and they’ll give you a buzz to arrange a test ride. Here’s what to expect when you test-ride a MeloYelo
MeloYelo respects your privacy and will not share your contact information.
Before you buy an ebike,
It’s important to know that it’s the right bike for you. And that can only be determined through a comprehensive test ride.
It’s not uncommon for a MeloYelo test ride to involve an hour of riding – away from busy streets. Our agents will even ride along with you and make suggestions and adjustments along the way.
Even if you haven’t been on a bike in years, they will gently help you regain your riding confidence, so that you too can get the “ebike smile.”
REQUEST a test ride
What happens next
You can’t walk into a bike shop and test-ride a MeloYelo eBike, because most MeloYelo agents work from their homes. Complete the form on this page to submit a booking request. We’ll send your enquiry to your nearest agent, and they’ll give you a buzz to arrange a test ride. Here’s what to expect when you test-ride a MeloYelo
MeloYelo respects your privacy and will not share your contact information.
Not quite ready for a test ride yet?
We get it — and we don’t want to push you into anything. Here are a few other easy ways to take the next step:
Arrange a friendly phone chat with a local agent
Chat with us online (we’re live now)
Send us any questions using this form
Call our national, toll-free hotline. It’s staffed by real Kiwis, 24/7: 0800 635 6935
HEAR WHAT OUR RIDERS HAVE TO SAY
In 2026 we’re celebrating 10 years in business, and what better way to celebrate than to share the stories of some of the riders who’ve been with us along the way? Click below to hear how they’ve found the confidence to ride, thanks to MeloYelo.
MELOYELO RIDERS DISCUSS OVERCOMING FEARS AND GAINING CONFIDENCE
In this video, we delve deeper into the fears, hesitations and challenges shared by a number of our riders. From people who hadn’t ridden for 25 years and weren’t sure if they could still do it, to those who thought ebiking was ‘cheating’, we’ve heard it all. The common thread? How glad they now are to have made the shift.
CAN YOU TRUST THE AFTER-SALE SERVICE AVAILABLE FROM MELOYELO?
The MeloYelo model is a little different to traditional bike shops, because most MeloYelo agents work from their homes. For some people, this can make them question whether they will be able to easily access the after-sale support and service they need, particularly if that agent was to be unavailable. However, the personal service offered by our network of agents, as well as the head office support and warranties backing this up, is one of the key things that sets MeloYelo apart. And the icing on the cake: You can call our 0800 number 24 hours a day, 7 days a week, 365 days a year and speak to a real human being – a Kiwi, no less – who will connect you to our national support team as necessary.
Compare what you get free with a MeloYelo vs other brands
| MeloYelo Town’nTrail, Ascent, SuperLite and SuperTrail | Other Brands | |
|---|---|---|
| Everyday low prices |  |
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| Lights, mudguards, carrier | |
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| First service check free | |
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| 3-year warranty | |
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| A welcoming customer community | |
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| Assistance for those who may not have ridden in years | |
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| Great colour options | |
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